Platform Administrator ServiceNow - CHUBB
Chubb, a leading global insurance company with a presence in more than 54 countries, is opening its new Engineering Center in Bogotá.
This hub will drive digital transformation and the development of innovative technology solutions for the company worldwide.
Responsibilities
- Participate and provide consultation in the architecture, design, development, implementation, and configuration of the ServiceNow platform.
- Contribute to strategic project planning initiatives aimed at improving operational efficiency across Global Technology, Professional Services, and Engineering departments.
- Conduct end-to-end testing (unit, functional, and regression) to ensure solutions meet the needs of internal and external users.
- Mentor and collaborate with offshore and onsite developers, perform code reviews, and promote best practices within the team.
- Support the development of technical solutions, providing ongoing assistance and consultation to resolve issues and ensure solutions align with end-user requirements.
- Create, maintain, and update documentation related to technical configurations and solutions.
Qualifications
- 5+ years of experience as a ServiceNow Administrator or Developer.
- Proficiency in scripting across multiple areas (business rules, client scripts, UI actions, ACLs, UI policies, portal pages, and UI pages), with the ability to configure flows and workflows.
- Experience gathering and analyzing requirements, including problem definition, requirements elicitation, impact analysis across multiple stakeholder groups, and translation into design and implementation specifications.
Skills in application and workflow configuration, UI customization, reporting development, integration components, testing, and QA.
Experience mentoring and coaching teams through this process.
- Strong capability to work in agile environments with knowledge of Agile, Lean, and Scrum principles.
- Knowledge of testing techniques (performance, unit, integration, automated) and ability to apply them effectively and track/resolve identified issues.
- Experience with development and administration tools (IDE, debugger, build tools, source control, ServiceNow instances, profilers, and Unix tools) to support daily tasks.
What You'll Get
- Hybrid work model in Bogota.
- Competitive salary and comprehensive health benefits.
- Continuous learning: training programs and professional certifications.
- Wellness initiatives and a supportive workplace culture.
Ready to take your career global?
Apply now and build the future of technology with CHUBB.
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