PEGA Solutions Associate ScotiaTech

Job description

Requisition ID: 217181

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

 

Purpose

Contributes to the overall success of the Global Contact Center Platform/ ScotiaTech in Bogota ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

Ensures all activities conducted in compliance with governing regulations, internal policies, and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Assist the lead and/or to develop and to provide high quality deliverables during all the phases of the project, from the participation in requirement gathering, design and implementation to post release support.
• Assist the lead and /or team as a specialized technical guide in the analysis, design, development, implementation, architecture and support of Pega base solutions.
  
  Showing expertise in flows, UI and decision rules; and considering best practices, guardrails and any defined standard.
• Sharing knowledge and helping the team with the correct usage in the diversity of tools and capabilities Pega offers.
• Collaboration as part of an Agile development team, participation in daily stand-ups, work estimations, identify blockers and proposal of solutions.
• Participate actively in demos and review sessions of all project deliverables to assure the quality and completeness of the functionalities.
  
  This way we reach high availability, integrity, and confidence in the requirements.
• Assurance the delivery of solutions within the committed times and with the expected quality.
• Assisting actively in the identification of enhancements to the base product, bring in recommendations on the standard around the system architecture, applications, development, integrations systems, data model and testing.
• Keep updated in the changing technological trends, self-taught person and maintain an understanding of the tech strategy and business.
• Provide production support, including off-hour support if required.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  
  
• Champions a high-performance environment and contributes to an inclusive work environment.

Reporting Relationships (Job Titles only)

Dimensions

Education / Experience / Other Information (include only those that are specific to the role)

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence.

The collaborator will work in normal business conditions.

Meeting trips can be extended to other facilities, including supplier sites inside and outside of Colombia.

• Participate in the provision of third level support for applications withing the departments of CCT or IT&S.
• Will work implementing deliverables as in the support.
• Fast-paced, highly collaborative, and open environment, where all team members are visible and constantly interacting
• Team’s charts (Sprint Backlog, Product Backlog, etc) are visible and tracked across the team’s shared workspace
• Periodic speaking occasions, presentations, stand-up meetings, etc
• Require a moderate degree of mobility - primarily phone, meetings, laptop
• Occasional commute to different locations of the bank may be required

#COLGBS

Location(s):  Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia.

The ScotiaTech hub was created to support different technology systems and processes of the Bank.

We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Required Skill Profession

Computer Occupations