Payroll Manager

Job description

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it.

AI and digital innovation are redefining industries, and we're leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.

Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager, Payroll

In this role, We are looking for a Latam Payroll Operations Manager, whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives

Responsibilities

The Latin America Payroll Manger will be responsible for leading, directing payroll related activities associated with the end-to-end payroll cycle for LATAM.

These activities include but are not limited to coordinating efforts with third party vendors (Local Payroll Vendors) labor relations, Human Resources, internal business partners, audit personnel and government agencies as needed with minimal supervision.

The Latin America Payroll Manager participates in country, regional, and global payroll initiatives; providing subject matter expertise as needed

This role is accountable to deliver payroll results that are timely, accurate, and compliant with country and local regulatory requirements.

This role is accountable to ensure consistent, timely, and high-quality payroll outcomes and serves as functional leader and subject matter expert with regards to client's payroll standards and LAA/country specific regulations.

This role will be responsible of direct oversight of LAA Payroll team, will partner with local & regional leadership to meet regional & local specific goals and will maintain LAA Payroll team aligned with client Global Payroll goals/landscape.

The organization offers opportunity for a motivated individual to be part of a growing department and develop regional processes to sustain flexibility as the business needs change.

This position reports to the Director, Colleague Services, Americas.

Qualifications we seek in you

Minimum Qualifications

Minimum of 8-10 years end-to-end payroll/benefits experience preferably in a large corporation or outsourced/BPO environment with hands on payroll administration experience in the LATAM region (Required).

Vendor Management Experience Required SAP, ADP GlobalView, ADP Streamline, ADP Celergo, Workday, Kronos, Time & Labor/Timekeeping platforms

Bachelor's Degree required - Preferred fields Accounting, Finance, Human Resources
• Bilingual preferred (Spanish, Portuguese & English)

Payroll designations, preferred Preferred Qualifications/ Skills

Excellent verbal and written communication skills

Self-starter with willingness to take initiative, support strategic priorities, take ownership of assigned projects/initiatives and contribute to results and ability to work with a minimum supervision

Advanced interpersonal skills with ability to thrive in a diverse, fast paced, dynamic and global environment

Must be able to multitask and have excellent organizational and time management skills Detailed/analytical skills (high attention to detail)

Strong mindset focusing on identifying inefficiencies and driving process improvements.

ACE training and certification

Why join Genpact?


• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Required Skill Profession

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