MSI Americas is a multinational with presence in 14 countries throughout America, trajectory in the Telecommunications & IT sector and the best work team, we believe in offering services and products that allow the humanized use of technology connecting it with society.
Role: Packet Core Engineer - Reporting & Analytics Tools
Location:
Remote (in Colombia)
Role Summary
Packet Core Engineer specialized in developing reporting tools and KPI analysis for telecommunications networks.
Responsible for generating actionable insights on network performance post-implementation and developing automated solutions for continuous monitoring.
Key Responsibilities
Report Generation and Analysis
- Design and develop automated network KPI reports
- Create interactive dashboards for critical metrics visualization
- Generate pre/post change comparative analysis
- Automate periodic report generation
Tool Development
- Create macros and scripts for repetitive task automation
- Develop data extraction and transformation tools (ETL)
- Implement automatic alert systems based on thresholds
- Build user interfaces for network data queries
Network Analysis and Performance
- Analyze throughput, latency, and packet loss metrics
- Monitor core network KPIs (EPC/5GC elements)
- Evaluate configuration change impact on performance
- Identify bottlenecks and optimization opportunities
Required Technical Skills
Core Network Technologies
- EPC (4G)
: MME, HSS, SGW, PGW, PCRF - 5G Core
: AMF, SMF, UPF, PCF, UDM, AUSF - Protocols
: GTP, Diameter, SIP - Interfaces
: S1, S6a, S11, Gx, N1-N6 (5G)
Databases and Analytics
- Advanced SQL
: complex queries, stored procedures, joins, aggregations - Prometheus
: metrics configuration, PromQL, alerting rules - Grafana
: dashboard design, visualizations, alerts - Time Series DB
: InfluxDB, TimescaleDB for network data
Programming & Scripting
- Python
: pandas, numpy, matplotlib, plotly for data analysis - Frameworks
: knowledge of development frameworks - Advanced Excel
: VBA, Power Query, complex macros - Shell Scripting
: Bash, PowerShell for automation
Required Experience
Professional Experience
- 5+ years
in telecommunications networks (packet core) - 3+ years
developing reports and analysis tools - 2+ years
working with databases in telco environments - Experience in network migration or upgrade projects
Specific Projects
- Implementation of reporting systems for mobile operators
- Development of executive dashboards for NOC/SOC
- Automation of post-change analysis processes
- Multi-vendor data integration (Nokia, Ericsson, Huawei)
Expected Deliverables
Technical Reports
- Daily Performance Reports
: automated critical metrics - Weekly Trend Analysis
: trend and anomaly analysis - Monthly Executive Dashboard
: high-level KPIs - Post-Change Analysis
: impact of network modifications
Tools and Automation
- Grafana Dashboards
: real-time network metrics visualizations - Custom KPIs
: development of client-specific indicators - Python Scripts
: automation of extraction/analysis from Prometheus - Prometheus Interfaces
: configuration of endpoints and custom metrics - Alert Systems
: automatic notifications based on Grafana/Prometheus thresholds
Ideal Candidate Profile
Technical Background
- Telecommunications, Systems Engineering or related degree
- Hands-on experience with multi-vendor packet core
- Strong knowledge in programming and databases
- Experience in carrier-grade projects
Interpersonal Skills
- Effective communication with technical and business teams
- Analytical capacity and results orientation
- Proactivity in identifying improvement opportunities
Languages
- Spanish
: native or advanced - English
: advanced
Work Modality
- 100% remote
- Availability for support during critical hours
- LATAM regional coverage according to project needs