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Urgent! Outsourcing Services Manager (OSM AMS) Job Opening In Colombia, Colombia – Now Hiring GBM Company

Outsourcing Services Manager (OSM AMS)



Job description

Descripción de la posición

Responsable Gestión de los servicios asignados.

Garantiza la satisfacción, gestiona los conflictos y busca alternativas para mejorar el servicio, asegura la salud financiera y la rentabilidad, el crecimiento de la cuenta, el cumplimiento de los acuerdos de servicio.

Funciones

  • Gestión integral del servicio.

  • Supervisión de los requerimientos asignados y gestión de demanda y capacidad.

  • Monitorear los indicadores y satisfacción del cliente, así como la expansión del negocio.

Requisitos del puesto

  1. Experiencia: 5 años de experiencia en diferentes frameworks de trabajo del ciclo de vida de aplicaciones, gestión de servicios/contratos de gestión y operación de aplicaciones.

    Administración, evolución, operación y mantenimiento de aplicaciones en diferentes ambientes (productivos y no productivos), diferentes tecnologías y diferentes industrias.

    (Operaciones, Infraestructura, Aplicaciones, etc.)
  2. Formación: Bachiller en Ingeniería en Sistemas, Informática, Computación o Electrónica; Maestría en Tecnología, Computación, Administración o afines (deseable).

    Gestión de servicios/contratos de gestión y operación de aplicaciones.

    Administración, evolución, operación y mantenimiento de aplicaciones en diferentes ambientes (productivos y no productivos), diferentes tecnologías y diferentes industrias.

  3. Certificaciones: Especialista en gestión de aplicaciones
  4. Otros: Nivel de Inglés Técnico Intermedio/Avanzado, certificado IITIL: Deseable, Microsoft Office: Intermedio
  5. Habilidades: Liderazgo, Trabajo en Equipo y Toma de Decisiones.

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Required Skill Profession

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    Unlock Your Outsourcing Services Potential: Insight & Career Growth Guide


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