Oracle Engagement Cloud / OEC Consultant (Redwood)

Job description

About Apex IT

At Apex IT, we’re not just consultants; we’re transformation partners.

As a global firm, we deliver award-winning Salesforce and Oracle solutions, helping organizations achieve operational excellence and elevate customer, employee, and student experiences.

Our team specializes in unlocking the transformative power of Salesforce and Oracle platforms to drive business growth and success.

We deliver end-to-end Salesforce services, guiding businesses through every phase—from strategic planning and configuration to seamless customization and integration.

For Oracle Cloud applications, we offer end-to-end consulting, implementation, and migration services.

Whether it’s Oracle CX, HCM, ERP, SCM, or EPM, we empower businesses to unlock the full potential of cloud technology, enhancing agility, scalability, and operational efficiency.

We also go beyond consulting.

Through Apex Theorem, our digital marketing agency, we create smart, results-focused strategies that help businesses connect with their customers, increase leads, and grow revenue.

We’re passionate about making technology work for you.

With our headquarters in the US and a strong business unit in India, we’re thrilled to expand into Colombia.

This expansion will allow us to leverage Colombia's vibrant tech talent pool to drive innovation across Latin America.

Job Title: Oracle Engagement Cloud / OEC Consultant

Reports to: President

Work Location/Travel: Remote within Colombia or on-site at client locations.

Occasional travel (up to 20%) may be required for client engagements.

Job Summary

We’re seeking driven and passionate Oracle Engagement Cloud Consultant with Redwood (NGS) user experience to join our growing team in Colombia.

You’ll collaborate with global experts on cutting-edge projects, deliver tailored solutions for clients, and play a key role in establishing Apex IT’s footprint in LatAm. This role offers a unique blend of remote/hybrid work, professional development, and opportunities to innovate.

Duties/Responsibilities

1. Design applications using Redwood UI , modify Redwood pages, and ensure a seamless user experience.
   
   
2. Configure and implement Oracle Engagement Cloud based on designs provided by the Team Leader .
   
   
3. Take responsibility for development tasks from definition to delivery , ensuring high-quality outcomes.
   
   
4. Apply strong design, development, and troubleshooting skills , including Groovy scripting for automation and enhancements.
   
   
5. Stay updated on Oracle technologies , industry trends, and pursue certifications to enhance expertise.
   
   
6. Work directly with clients to understand their needs and deliver tailored strategic solutions .
   
   
7. Contribute to internal initiatives and help establish a strong Apex IT presence in Colombia .
   
   
8. Share expertise with team members and clients, fostering continuous learning and innovation .
   
   
9. Collaborate with developers, architects, and functional leads to ensure alignment with project goals.
   
   
10. Perform other duties as assigned, supporting broader business and technology initiatives .
    
    

Competency

1. 4+ years of experience implementing Oracle Engagement Cloud / Oracle Sales Cloud CRM systems.
   
   
2. Strong experience with Web, Outlook, and Mobile UIs , with some exposure to Redwood UI , including responsive UI and Visual Builder .
   
   
3. Expertise in Sales Planning & Forecasting, Engagement Cloud Service Requests, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile & Outlook integration, and File Import.
   
   
4. Hands-on experience with Visual Builder for creating extensions, Action Chains, Event Listeners, JSON, and JavaScript .
   
   Certification in Oracle Redwood Development is a plus.
   
   
5. Familiarity with Oracle CPQ, Oracle Integration Cloud (OIC), and other Oracle Cloud solutions is an advantage.
   
   
6. Strong programming skills, ability to review and analyze complex code bases , and a structured approach to troubleshooting and resolving issues .
   
   
7. Ability to understand, analyze, and solve explicit and implicit requirements while researching and addressing complex problems.
   
   
8. Excellent verbal and written communication skills in English and Spanish , with the ability to convey complex ideas clearly.
   
   
9. Proactive approach to identifying opportunities , driving growth, and balancing the needs of the company, customers, and partners with integrity.
   
   
10. Strong self-awareness, resilience, and conflict resolution skills , ensuring effective stakeholder management and relationship-building.
    
    
11. Flexible and responsive to changing business needs, works collaboratively across teams to achieve shared goals.
    
    
12. Deep understanding of IT procedures, industry trends, enterprise technology landscapes , and familiarity with Microsoft Office Suite and related business software.
    
    

Supervisory Responsibilities

1. Provide training and mentorship to technical staff to support their professional growth.
   
   
2. Participate in the recruitment process, including conducting interviews to assess candidates’ qualification.
   
   
3. Assign tasks, set clear expectations, and manage the workflow of project team members to ensure efficiency and quality.
   
   
4. Conduct performance evaluations, delivering timely and constructive feedback to enhance team performance and development.
   
   

Work Environment

The role may be performed remotely or on-site at a client location, depending on project requirements.

For remote work, employees are expected to maintain a professional and distraction-free workspace, including appropriate virtual backgrounds if needed.

A reliable and high-speed internet connection is essential to ensure smooth communication and productivity.

Physical Requirements

1. Prolonged periods sitting or standing at a desk and working on a computer.
   
   
2. Bending, sitting, lifting, and/or driving.
   
   

Required Education and Experience

1. Bachelor’s degree in Computer or Information Science - related field or commensurate experience required.
   
   
2. At least 4 years of related experience required.
   
   

Preferred Education and Experience

1. Certification in Oracle Redwood Development is a plus.
   
   

Why Apex IT?

At Apex IT, you’ll be part of an exciting journey as we establish a strong presence in Colombia and LatAm, tackling challenges with world-class technology while shaping the future of IT consulting.

We prioritize professional growth through certifications, training, and mentoring, offering remote or hybrid opportunities with room to innovate.

Other Benefits

1. Competitive salaries with additional incentives for certifications and specialized expertise.
   
   
2. Premium medical insurance for employees and their families.
   
   
3. Dedicated dental plan for employees.
   
   
4. Pension contributions, cesantías, and other savings benefits for long-term security.
   
   
5. Generous paid leave, flexible schedules, and family-friendly policies.
   
   
6. One-time reimbursement for setting up a professional remote workspace.
   
   
7. Monthly teleworking allowance to cover internet and other remote work expenses.
   
   
8. Hands-on experience with international projects, dedicated training budgets, and continuous learning opportunities.
   
   
9. Unlimited access to various training portals including Oracle’s Cloud Learning Subscriptions.
   
   
10. Opportunities to travel and collaborate with teams in the US and India.
    
    
11. Bonuses for referring qualified professionals to our team.
    
    
12. Monthly Wellness Pass Voucher for gym memberships, fitness programs, or wellness activities.
    
    
13. A diverse, inclusive workplace with regular team-building activities and company events.
    
    

Join us to work on cutting-edge projects, grow your career, and be part of a team making an impact in Colombia and beyond!

Required Skill Profession

Informática, Tecnología Y Sap