Operations Support Coordinator

Build Bridges Between Universities and the World

Shape the future of global education without crossing borders.

Join a team that connects students to world-class universities and empowers learning across continents.

From Bogotá, you'll collaborate with international partners, manage critical academic data, and play a vital role in transforming global education-taking your career to the next level.

Shape Global Learning from Your Desk

Be part of our client's team as an
Operations Support Coordinator
, supporting key functions in data management, product tracking, and operational alignment for INTO North America.

You'll collaborate with international teams to ensure accurate academic program data, enhance workflow efficiency, and keep global education running smoothly.

Career Snapshot

Employment type: Indefinite term contract

Shift: Morning shift (8:00 AM - 5:00 PM, Colombia time)

Work setup: Hybrid - Calle 97A, Bogotá, Colombia

What Awaits You

• 5-day work week with weekends off
• Hybrid work arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime office locations - Bogotá and Medellín
• Unlimited upskilling through Emapta Academy courses (Want to know more?
  
  Visit
  )

What You'll Bring to the Team

• Legal ability to work in Colombia
• Bachelor's degree or equivalent education
• 3 to 6 years of relevant experience
• Advanced English communication skills (written and verbal)
• Minimum two years of experience managing data resources
• Strong analytical skills; proficient in complex spreadsheets
• Advanced knowledge of Microsoft Excel, Word, and Outlook
• Excellent problem-solving and collaboration skills
• Strong organizational and time management abilities
• Ability to prioritize and meet deadlines in a fast-paced setting
• Experience using CRM systems (preferred)
• Willingness to travel domestically or internationally if needed
• Demonstrated alignment with INTO's values:
• Be Brave: Communicate with tact and purpose
• Be Connected: Collaborate with integrity
• Be Better: Pursue learning and growth
• Be Inclusive: Respect and engage across cultures
• Be the Difference: Create impact through education

Your Daily Impact

Product Data Management

• Support product management and annual roll-over processes for partner universities
• Track and submit updates to existing products
• Audit program lists and ensure alignment with marketing materials
• Address data discrepancies and escalate issues to relevant teams
• Communicate with university partners to resolve information gaps

PRIMO (Product Information & Modification)

• Assist PRIMO lead in managing administrative tasks and workflow tracking
• Participate in project meetings and ensure on-time task completion
• Coordinate across departments for process efficiency
• Manage communications with centers on case updates
• Identify and suggest process improvements

Operational Support

• Gather and validate academic calendars, key dates, and scholarship data
• Audit and verify website and internal data consistency
• Support escalation tracking and assist with data validation
• Collaborate with global teams to maintain accurate and up-to-date information

General

• Respond promptly to information requests
• Build positive, collaborative relationships across departments
• Participate in team initiatives and continuous improvement efforts

About the Global Leader You'll Be Working With

Our client,
INTO University Partnerships
, is a global education organization that empowers universities to expand their international reach and enhance student success.

Since 2005, INTO has helped more than 130,000 students from over 190 countries achieve their dream degrees from world-class universities in the US, UK, and Australia.

With a network spanning 120+ countries, 30 partner universities, and 1,500 staff, INTO continues to redefine international education through innovation, sustainability, and inclusion.

Recognized by the Ecctis Awards and NCUK Partner Awards, they are a trusted name in shaping tomorrow's global learners.

Your Future Team at Emapta Latam

Join Emapta Latam and contribute to our legacy of transforming global outsourcing.

Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration.

Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.

With over 1,000 clients worldwide and a team of over 10,000 talented professionals, Emapta continues to set new standards in the industry.

Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

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