Operations Senior Analyst

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

WE SEE OPPORTUNITIES where others see problems

WE SEE CLOSE where others see distance

WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far?

Find out how you will deliver magic together with us through your Rappi mission Revisa Cómo Impactarás Nuestro Ecosistema

You will work closely with local and global operations teams to implement solutions that improve the acquisition of our main fleet.

You will identify priorities, make data-based decisions and analyze results to iterate on the implemented initiatives.

Additionally, you will impact the lives of hundreds of thousands of people in Latin America, collaborate in measuring the impact of processes, and help shape the product's vision and strategy.

Search for and execute optimization opportunities in the way in which fulfillment (Rappitenderos operations) operates, generating efficient, scalable and customer-centric solutions, in order to secure the best experience for all our stakeholders.

Responsibilities

• Collaborate closely with global and local operations teams to implement solutions that improve the acquisition of our Rappitenderos.
  
  
• Build data-based recommendations, find improvement opportunities, and build dashboards based on KPIs.
• Identify priorities, make data-based decisions and generate consensus in the organization to prioritize initiatives.
  
  
• Actively analyze the results of implemented initiatives based on key metrics to be improved, and iterate on the learnings.
  
  
• Work closely with other members of the operations team to measure and communicate the impact/efficiency of current and new processes.
  
  
• Help shape the roadmap and decide which projects and areas the team should focus on.
  
  Also, help define the vision, strategy and roadmap of the product based on the collected information.
  
  

Requirements

• Preferably, more than 2 years of experience as a data/business analyst, and/or experience working with technology teams, business intelligence or digital business operations or startups.
  
  
• Professionals in Business Administration, Industrial Engineering, Economics, Statistics, or related fields.
  
  
• Data-driven mindset, practical attitude, and experience in breaking down complex problems into easy-to-understand insights.
  
  
• Proven experience in interpreting and presenting data to diverse audiences; ability to translate quantitative results into action plans.
  
  
• Passionate about products and comfortable with analysis and testing.
  
  
• Ability to take initiative in a constantly changing work environment.
  
  
• Excellent communication and organization skills.
  
  

Employer Type : Regular

Employer : Rappi Technology Colombia

For more information, visit our website and check our reviews on Glassdoor

We look forward to welcoming you with great enthusiasm and sparkle in our eyes to deliver magic together!