Job description
Somewhere Bogota, D.C., Capital District, Colombia
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Somewhere Bogota, D.C., Capital District, Colombia
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Job Title: Operations Manager
Type: Full-time, Independent Contractor
Location: Remote
Work hours: 9:00 AM - 5:00 PM US Eastern time zone
Seeking a Operations Manager to join the team and support cross-functional initiatives that drive execution, efficiency, and scale.
This is a high-impact role where you’ll serve as a problem-solver and operator, ensuring that the company’s strategic goals are translated into day-to-day execution.
Key Responsibilities
- Business Operations & Strategy
- Partner with leadership to identify operational bottlenecks and implement solutions that improve efficiency and scalability.
- Support financial and strategic planning, helping align projects and resources with business goals.
- Conduct data-driven analysis to guide decision-making and report on key business metrics.
- Cross-Functional Support
- Work across teams (Product, Engineering, Sales, and Customer Success) to streamline processes and ensure smooth collaboration.
- Drive operational excellence by identifying gaps, proposing improvements, and implementing best practices.
- Act as a bridge between departments to ensure alignment and effective communication.
- Project Management
- Lead and manage cross-functional projects from initiation through completion, ensuring deliverables are met on time and within scope.
- Create project plans, manage timelines, and track progress.
- Support change management initiatives across the organization.
- Process & Systems
- Develop and implement systems, tools, and processes that enhance efficiency and scale with company growth.
- Oversee documentation of workflows, SOPs, and policies.
- Introduce automation where possible to reduce manual work.
Qualifications - Experience & Skills
- 4+ years of experience in Business Operations, Strategy, or a related role (Operations Manager, BizOps Analyst, Program Manager, etc.).
- Strong analytical background with proficiency in Excel/Google Sheets and experience with BI tools (Looker, Tableau, Power BI, etc.) a plus.
- Demonstrated project management experience - ability to juggle multiple priorities and lead cross-functional initiatives.
- Familiarity with SaaS or technology companies preferred.
- Soft Skills & Attributes
- Highly motivated self-starter who thrives in dynamic, fast-moving environments.
- Excellent problem-solving skills with the ability to break down complex challenges into actionable steps.
- Strong English communication skills (written and verbal) - able to work effectively with a primarily Toronto-based team.
- Detail-oriented yet able to think strategically.
- Comfortable working across time zones and independently managing workload.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing Industries
Staffing and Recruiting
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Required Skill Profession
Operaciones Y Administración De Empresas