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Urgent! Operations Manager – Design Team Job Opening In Medellín – Now Hiring VIP Systems

Operations Manager – Design Team



Job description

Position Overview

We are seeking a highly motivated and professional Operations Manager to lead the daily operations of our Medellín office.

Our company specializes in technology integration, hospitality solutions, furniture technology, and low-voltage systems.

The Operations Manager will be responsible for overseeing all aspects of local operations, coordinating project support, logistics, procurement, and compliance, as well as managing employees in Medellín who work remotely to support our U.S. office.

This role requires strong organizational skills, leadership, and the ability to align Medellín operations with U.S. headquarters.

Key Responsibilities1.

Operational Leadership

  • Oversee all operations of the Medellín office, ensuring efficiency, productivity, and compliance with company policies.

  • Develop and implement operational strategies aligned with corporate goals.

  • Act as the main point of coordination between the Medellín office and the U.S. headquarters.

2.

Project & Technical Operations

  • Support and monitor projects related to low-voltage systems (CCTV, access control, structured cabling, A/V, automation).

  • Oversee hospitality and furniture technology operations, ensuring they meet both design and technical requirements.

  • Track schedules, deliverables, and operational needs for ongoing projects.

3.

Remote Employee Supervision

  • Directly supervise Medellín-based employees working remotely for the U.S. office.

  • Ensure remote staff meet performance standards, deadlines, and quality expectations.

  • Conduct regular check-ins, evaluations, and provide coaching to optimize productivity.

  • Foster clear communication between remote employees and U.S. managers.

4.

Procurement, Logistics & Finance

  • Manage purchasing of equipment, technology, and furnishings.

  • Oversee logistics, shipping, and coordination with vendors both locally and internationally.

  • Track expenses, manage budgets, and prepare financial and operational reports.

5.

Customer & Hospitality Operations

  • Support hospitality-focused client operations and ensure service levels are consistently met.

  • Maintain strong communication with clients, GCs, and vendors to address operational needs.

  • Provide oversight of installations and service delivery in hospitality and technology environments.

6.

Compliance, Quality & Reporting

  • Ensure compliance with local labor laws, company policies, and industry standards.

  • Maintain proper documentation, reports, and KPI tracking.

  • Monitor quality assurance across projects and services.

Qualifications & Requirements

  • Bachelor's degree in Business Administration, Operations, Engineering, or related field.

  • 5+ years of experience in operations management, preferably in technology, low-voltage, furniture technology, or hospitality sectors.

  • Proven experience supervising remote employees and distributed teams.

  • Strong leadership, organizational, and problem-solving skills.

  • Excellent communication skills in English and Spanish.

  • Knowledge of project management, procurement, and international logistics.

  • Ability to multitask, manage deadlines, and adapt in a fast-paced environment.

Additional Notes

  • This position is based in Medellín, Colombia, for a U.S. technology and hospitality company specializing in low-voltage systems and furniture technology.

  • Candidates must speak English fluently.

  • If you do not meet the language requirement, please do not submit your resume.

Job Type: Full-time


Required Skill Profession

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