Operations Manager

Join to apply for the Operations Manager role at Torre.ai

Join to apply for the Operations Manager role at Torre.ai

I’m helping Atlantic Talent Services find a top candidate to join their team full-time for the role of Operations Manager.

You'll oversee client delivery and build scalable systems, maximizing profitability and refining service offerings.

Compensation:

USD 1K - 1.5K/month.

Location:

Remote (for Colombia residents).

Mission of Atlantic Talent Services:

Atlantic Talent Services (ATS) is a staffing and nearshoring company that specializes in providing businesses with highly skilled and reliable professionals for their projects and operations.

ATS understands the importance of finding the right talent for the job, and with its extensive network of qualified professionals, the company is able to match businesses with the perfect candidate for their needs.

ATS's nearshoring model allows businesses to save on labor costs while still having access to top talent from around the world.

Whether you're looking for IT developers, engineers, or other specialized professionals, ATS has the resources and expertise to help you find the right person for the job.”

What makes you a strong candidate:

• You have 3+ years of experience in Team management, and Operations management.
  
  
• You are proficient in ClickUp, Notion, GHL (GoHighLevel), and Slack.
  
  
• English – Fully fluent.
  
  
• Spanish – Fully fluent.
  
  

Responsibilities and more:

Key Responsibilities:

• Oversee Client Delivery: Ensure all client engagements are delivered on time, within scope, and meet quality standards.
  
  
• Build Scalable Systems: Develop and maintain SOPs, onboarding flows, hiring systems, and delivery processes.
  
  
• Lead and Motivate Teams: Manage internal teams and contractors, ensuring accountability and clear execution.
  
  
• Maximize Resources & Profitability: Review team capacity, pricing, and project performance to drive margin improvements.
  
  
• Refine Service Offerings: Support leadership in enhancing core offerings for improved client outcomes and internal efficiency.
  
  
• Support Leadership Bandwidth: Keep senior leaders focused on growth by allowing them to manage operations independently.
  
  

Requirements:

• 3+ years in an Operations Manager, Director of Operations, or similar leadership role—preferably within a marketing agency.
  
  
• Strong understanding of agency operations and service delivery workflows.
  
  
• Proven experience creating systems and managing remote teams.
  
  
• Strong project management skills and ability to lead distributed teams.
  
  
• Proficient in ClickUp, Notion, Slack, GDrive, GHL, and automation tools.
  
  
• Clear communicator with a strong sense of initiative.
  
  
• Comfortable in a fast-paced, client-driven environment.
  
  
• Healthy work environment.
  
  

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Administrative, and Strategy/Planning

• Industries

  Staffing and Recruiting

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