Urgent! Operations Manager Job Opening In Cali – Now Hiring TaskUs
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community.
Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does an Operations Manager really do?
Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch.
Come on now, we need your full attention because it’s time to imagine what it’s like being an Operations Manager.
Imagine yourself going to work with one thing on your mind: that in most companies, it’s all about the KPIs but in TaskUs it’s all about solving business problems through innovation.
As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.
Responsibilities:
Responsible for managing the day-to-day business operations managing a team of up to 150 FTE; reporting into the Sr. Operations Manager.
Responsible for managing TaskUs client relationships and being the POC on a day-to-day basis, providing them with updates in regards to performance, and you will be responsible for presenting in business reviews (weekly, monthly, quarterly, and annually).
You will work closely with your team leaders and teammates to ensure that they are equipped with the skills and knowledge necessary to succeed.
You are also responsible for making sure that KPIs are being met consistently and solving business problems through innovation (example of KPI’s: CSAT, AHT, Resolution rate).
We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention.
What we’re looking for:
B2 English Level or Higher.
Two plus years of managing supervisors in the call center environment; BPO experience is a plus
One plus year of client management experience
(nice to have) Bachelor degree in business administration or management
Excellent communication and presentation skills
Job Expectations:
This application will be used for positions that are located on-site at one of our offices in Medellin.
We ask that Operations Managers have an open and flexible schedule - the hours of operations depend on the clients’ needs
Do you have what it takes to become an Operations Manager?
About TaskUs
TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech.
As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a business.
TaskUs is committed to providing equal access to opportunities.
If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL.
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Unlock Your Operations Manager Potential: Insight & Career Growth Guide
Real-time Operations Manager Jobs Trends in Cali, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Manager in Cali, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 35677 jobs in Colombia and 155 jobs in Cali. This comprehensive analysis highlights market share and opportunities for professionals in Operations Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TaskUs is currently hiring and seeking a Operations Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations Manager Jobs Cali.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TaskUs adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Manager Jobs Colombia varies, but the pay scale is rated "Standard" in Cali. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations Manager interview at TaskUs, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TaskUs's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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