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Urgent! Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) Job Opening In Bogotá – Now Hiring Roverpass
RoverPass, the ultimate reservation software, makes the reservation process easy to manage by streamlining your day-to-day operations and provides the most comprehensive set of campground management features to help owners save time and money.
Take reservations instantly online and automatically track your availability for each site at your property.
With RoverPass, you get more bookings, save time, and grow your business.
Our client is a small but fast-growing AI-powered software startup supporting consulting, finance, and enterprise clients.
They build intelligent automation tools that help teams save time and work smarter.
As they scale, they’re looking for a reliable and detail-oriented Operations & Support Analyst to manage client support tickets and keep daily operations running smoothly.
You’ll handle client support tickets, assist internal teams with scheduling and documentation, and coordinate simple vendor and logistics tasks.
This is a hands-on role in a lean international team where adaptability, communication, and follow-through are key.
Client Support & Ticket Management
Manage incoming support tickets and ensure timely, professional responses.
Escalate or coordinate ticket resolutions across technical and operations teams.
Track issues, update FAQs, and identify opportunities for automation.
Operational Support & Coordination
Execute recurring operational and administrative tasks.
Support scheduling, documentation, and cross-team coordination.
Maintain and update internal process documentation (Notion, Google Docs).
Vendor & Logistics Assistance
Assist with vendor communication, assessment, and onboarding.
Maintain records and documentation for vendor relationships.
Experience & Skills
1–3 years of experience in operations, support, or administrative coordination.
Strong written and spoken English communication skills.
Excellent organizational and time-management abilities.
Experience using productivity tools (Google Workspace, Notion, Slack, Excel/Sheets).
Familiarity with support ticket systems (HubSpot, Intercom, Zendesk) is a plus.
Basic familiarity with AI tools (ChatGPT, Claude, Notion AI) or a strong interest in learning them.
Personal Attributes
Reliable and detail-oriented.
Comfortable working across multiple teams and priorities.
Curious about technology and automation.
Proactive, structured, and eager to grow in a fast-paced startup.
💵 Payment in USD (monthly contractor basis).
💰 Salary range: USD 1,000 – 1,400/month, depending on experience.
🗓 Schedule: Monday to Friday, with flexibility for LATAM time zones.
🌴 Paid time off and local holidays included.
🌎 100% remote position with an international, collaborative team.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Operations amp Potential: Insight & Career Growth Guide
Real-time Operations amp Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations amp in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6352 jobs in Colombia and 512 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Operations amp roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Roverpass is currently hiring and seeking a Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Roverpass adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) interview at Roverpass, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Roverpass's products or services and be prepared to discuss how you can contribute to their success.
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