Operations Administrator
About the role
You'll join the Benefits Operations team, where you'll have a real impact and plenty of visibility in a company that's growing fast.
This is a dynamic role where no two days are the same, and you'll play a big part in shaping how they do things.
What makes this exciting:
- Career growth
: Be part of a scaling team with lots of opportunities to progress.
- Broad scope
: Get involved in multiple areas and make a tangible difference.
What you'll be doing
- Help onboard new companies, manage applications between employers, employees, and clients, and keep the CRM up to date.
- Look at how they work today and help them make it better - think automation, smarter workflows, and partnering with engineers to make it happen.
- Work with the FinOps team on reconciliations, investigate discrepancies, and make sure everything adds up.
- Ensure smooth renewals by working with employers and providers, and look for ways to make the process even better.
- Handle policy changes, cancellations, and help streamline these processes with customer success and engineering teams.
A few important details
- You'll need to have experience working with financial institutions.
- Be flexible regarding hours.
Some weeks, you might work an earlier shift.
If you're looking for a role where you can make a big impact in a fast-growing company, we'd love to hear from you.