Network Engineer / Resident Engineer LATAM

Job description

* To hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments.* To understand the customer’s organizational structure, become familiar with customer's network implementation and support procedures, and help drive to the highest level of network availability and sustainability.* To carry out testing of new designs, features, and functionality as required by the customer in a laboratory environment and to help develop implementation plans to ensure proper operation in a live production network* Validate patches and fixes to operating software that ensure they are implemented and functioning correctly in the pre-production test network and live network.* Troubleshoot equipment and network problems, initiate and track TAC cases through to problem resolution on pre and post-production issues.* To track Return Material Authorizations (RMA’s) through to problem resolution* Analyze network performance in terms of tickets, root causes, common causes, correlation and trends,* Network inventory and respective SW versions in terms of EoE (end of engineering),* Analysis of technical bulletins and risks in the client's installed base,* To produce a written summary report of the status of Design projects, equipment, and network problems on a regular basis to the customer.* To hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried* To assist the customer with the development and documentation of Network Operation Procedures.* Support production environment products within the customer infrastructure* Strong Interpersonal skills,* Presentation skills,* Ability to work well with many levels of customer engineering and management,* Ability to work well with the juniper account team and Technical assistance center, engineering,* The ability to function in a team environment and recognize and take on tasks with self-direction as well as the ability to take direction from the customer, account team and Service Delivery Leader,* The ability to communicate well within the Juniper team and articulate customer problems before they become major issues; provide proactive visibility to customer & Account team,* Ability to control and manage your activities yourself, as well as produce detailed and/or executive reports of the activities and projects under your responsibility, both internal and external,* 7+ years of experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments.* 7+ years experience in managing large technical account activity revolving around network products from multiple vendors.* Work experience working with Service Providers in the Telco Industry environment* Experience in fault isolation logic and techniques* Detailed technical experience in the installation and operation of IP Routers Switches and Firewalls.* This includes the hands-on operation of management tools and network analyzers.* Detailed understanding of the protocols surrounding IP networks.* TCP/IP fundamentals,* IP subnetting and super netting and hierarchical routing principles,* Routing protocol operation (OSPF and BGP),* Routing policies at BGP peering points,* VPNs and the associated tunneling technologies (L2TP, MPLS, etc.)* Switching, spanning tree and other switching technology as required, Firewalls and associated technologies as required* Experience, background and knowledge on IPv6, Multicast, PIM and L3VPNs* Experience, background and knowledge on EVPN, Segment Routing and Security* JNCA, JNCIP or equivalent certification level is nice to have* Experience in JUNOS JNCIS, JNCIP, JNCIE, CCNP, CCIE or other vendor equivalent expert level certifications are a strong plus* Primary Juniper platforms focus: MX, EX, ACX, PTX infrastructure products* Secondary juniper platform focus: QFX, SRX Security Products, Junos Space Security DirectorHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer.

We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Please click here: .**Hewlett Packard Enterprise**Technology innovation that fosters business transformation.We help customers use technology to slash the time it takes to turn ideas into value.

In turn, they transform industries, markets and lives.Some of our customers run traditional IT environments.

Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure.

Many rely on a combination of both.

Wherever they are in that journey, we provide the technology and solutions to help them succeed.**COVID Policy**The health and safety of our team members, customers and partners is paramount at HPE.

Accordingly, be fully vaccinated against COVID-19 by the employment start date where permitted by law.

Exemptions based on medical, religious or other grounds will be processed and approved in accordance with local laws.**Standards of Business Conduct (SBC)**The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise.

They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.Read more about how we**Equal Opportunity Employer (EEO)**Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

Please click here: **.**If you’d like more information about your EEO right as an applicant under the law, please click here:**E-Verify** **(US & PR only)** HPE is an E-Verify employer.

E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.

For more information .

You can also download the posters with information on legal rights and protection by clicking and .**Accessibility**Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals.

If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.**Disclosure of Sensitive Personal Data**Please ensure the resume you submit to us does not include any sensitive personal data.

Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation.

To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.if applicable to the role you #J-18808-Ljbffr

Required Skill Profession

Other General