You may not know our name, but you have surely used our innovations and solutions.
Our mission is to unlock the world and make it safer through cutting- edge identity technologies.
Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space.
We are transforming their lives by making the world more secure and yet also more streamlined.
We serve our clients in 180 countries thanks to our 15,000 employees worldwide.
At IDEMIA Secure Transactions you will help build technologies that secure billions of essential transactions every day and experience the great responsibilities that come with it.
Join the journey of a unique tech company.
As a business application support for the ERPs of the Group, you are a true referent for the Business teams on Microsoft D365 F&O ERP.
You will work with IT entities for business units placed from America to Asia, through Europa.
Required profile
- 2-3 years of experience supporting Microsoft d365 F&O, with strong focus on SCM and manufacturing modules
- In-depth knowledge of supply chain processes, manufacturing flows and inventory management
- Ability to work on complex architecture and interfaces landscape (connection with MES, etc…) - Good verbal and written communication skills.
- Strong problem-solving abilities and an analytic mindset.
- Fluency in English, as the role involves working with an international team
- Ability to travel
As such, your main responsibilities will be:
- Provide daily Functional support and maintenance for the MS D356 F&O system, with focus on SCM, Manufacturing and Sales modules
- Manage, address and resolve incident and requests tickets and ensuring timely solutions.
- Troubleshoot and resolve user issues related to production, inventory management, logistics, sales and procurement.
- Delivering regular and customized training to key user teams within the business.
- Maintaining and updating technical documents and procedures.
- Assisting with systems integrations.
- Supporting ERP implementations on Microsoft D365 F&O by training key-users, participating actively in UAT tests and Hypercare phase
We offer:
- Permanent & direct contract with company
- Food Coupons
- Commute Bonus
- Christmas & Vacations Bonuses
- Health & Life Insurance
Job Type: Full-time