Overview
Backblaze is the object storage leader in the open cloud movement.
We’re seeking a MDM Automation Engineer to lead the design and implementation of automation and integration solutions across Apple RMM platforms such as JAMF, Kandji, and Addigy.
You will support enterprise-scale environments and impact operational efficiency, security compliance, and device lifecycle management for MSP clients.
You will collaborate closely with Desktop Client Engineering, IT, Security, and Solutions Engineering teams.
What You Will Do
- Develop and maintain scalable integrations between internal systems and Backup clients and RMM platforms (JAMF, Kandji, Addigy) to manage large fleets of Apple devices.
- Build infrastructure-as-code and automation for device provisioning, monitoring, configuration, and patching.
- Lead technical initiatives for improving compliance enforcement, zero-touch deployment, and MDM policy enforcement.
- Own API strategy for RMM integrations — from authentication and orchestration to logging and error handling.
- Collaborate cross-functionally with security, infrastructure, and client-facing teams to gather requirements and deliver robust, reusable software components.
- Ensure operational continuity through clear documentation, monitoring, and scalable code practices.
- Stay ahead of macOS/iOS changes, MDM protocol updates, and emerging RMM tools to maintain strategic advantage.
The Right Fit
- 3+ years of professional software development experience, including Shell scripting and Java backend systems or equivalent.
- Proven experience managing and integrating with Apple-focused RMM platforms (strong proficiency in at least two: JAMF, Kandji.io, Addigy).
- Deep knowledge of Apple MDM technologies, including device enrollment (ADE), Configuration Profiles, supervised mode, and declarative device management.
- Demonstrated success in enterprise-scale deployments with thousands of Apple devices.
- Strong experience working with REST APIs, service authentication (OAuth, token-based), and secure data handling.
- Comfortable in DevOps environments — source control (Git/GitHub), CI/CD pipelines, containerization (Docker, Kubernetes), and monitoring/logging tools.
- Exceptional communication skills and the ability to own projects from discovery to delivery with minimal oversight.
Also a Plus
- JAMF 300+ certification, Kandji admin expertise, or Addigy API development experience.
- Experience integrating with ITSM/PSA platforms (e.g., ServiceNow, ConnectWise, Autotask).
- Exposure to infrastructure tools like Terraform, Ansible, or similar.
- Cloud platform experience (Backblaze, AWS, Azure, or GCP) supporting endpoint orchestration or automation.
- Understanding of Zero Trust security models and device posture evaluation.
- Familiarity with compliance frameworks relevant to endpoint management (SOC 2, CIS benchmarks, HIPAA, etc.).
- Understanding of FedRamp or StateRamp programs.
We’re Looking For Someone That Is
- Is passionate about building friendly, easy to use Interfaces and APIs
- Likes to work closely with other engineers, support, and marketing to help customers
- Is comfortable working independently on a mutually agreed upon prioritization queue (we don’t micromanage, we do make sure tasks are reasonably defined and scoped)
- Is diligent with quality control.
Backblaze prides itself on giving our team autonomy to get work done, do the right thing for our customers, and keep a pace that is sustainable over the long run.
As such, we expect everyone to check in code that is stable.
We also have a small QA team that operates as a secondary check when needed.
Position duration and location
6-months, Remote
We value diversity, equity, and inclusion.
Backblaze is an Equal Opportunity Employer.
For more information about data we collect as part of your application, view our Backblaze Employee Privacy Notice.
#J-18808-Ljbffr