Marketplace Governance Manager SAP Next Gen

Job description

Marketplace Governance Manager – SAP Next Gen

Join to apply for the Marketplace Governance Manager – SAP Next Gen role at SAP .

Overview

We help the world run better.

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.

We are builders across multiple industries and markets, and we need your talents to help shape what's next.

The work is challenging, but it matters.

You'll find a place where you can be yourself, prioritize wellbeing, and belong.

What's in it for you?

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You Will Do

• Position title: Marketplace Governance Manager – SAP Next Gen
• Location: Bogota, Colombia
• Duration: Temporary up to 2 years
• Expected start date: December 2025
• Support, enable, operationalize, troubleshoot, test, and enhance the product onboarding functions for SAP's e-commerce operations
• Manage multiple review cycles across platforms, collaborating with IT, category managers, copywriters and other stakeholders to ensure top-quality product listings that meet guidelines before publication
• Oversee projects and activities focused on accurate and timely product publications, quality assurance, and solution audits
• Work with category managers and stakeholders across time zones to ensure compelling user experiences and maintain commercial availability on the digital marketplace
• Learn and utilize complex systems to become a power user with a customer-centric approach

Main Tasks And Responsibilities

• Process all onboarding requests in a timely manner
• Execute product configuration changes based on business requirements
• Conduct comprehensive end-to-end testing on products prior to commercial availability
• Create and manage support tickets for issues across multiple systems, tracking progress through resolution
• Facilitate effective communication with key stakeholders to address digital business requirements
• Develop and document new processes and optimize existing workflows to enhance operational efficiency
• Participate in pilot projects with internal experts to develop AI automation solutions
• Train and optimize robotic process automation to reduce manual workload
• Manage deployment of new capabilities to production environments, document processes, and enable team members
• Lead cross-functional projects from conception through delivery, leveraging internal resources effectively

What You Bring

We seek a proactive individual who demonstrates perseverance and intellectual curiosity.

You should be passionate about working on meaningful, innovative projects and energized by continuous learning opportunities.

Education

• Must be a recent Graduate of a bachelor's degree
• Bachelor's degree in information technology, Business, Marketing, Communications, or related field
• Finished Internship

Requirements And Experience

• 0-2 years of professional experience as a Systems Analyst, Systems Engineer, or in consulting roles with preference for process optimization in high-technology companies
• Technical Expertise: Familiarity with SAP Commerce Cloud or comparable e-commerce platforms, CRM technology, order-to-cash processes, middleware, and fulfillment systems
• Content Management: Experience with web publishing on content management systems
• Data & Analytics: Proficiency in data analysis with ability to capture requirements and develop dashboards for business metrics
• Digital Marketing: Strong content marketing skills and knowledge of digital marketing principles
• Systems Aptitude: Deep understanding of e-commerce platforms and integration points
• Learning Agility: Ability to rapidly learn publishing platforms and SAP solution portfolio
• Project Management: Excellent time management and ability to prioritize multiple projects
• Core Competencies: Strong analytical, communication, and organizational skills with attention to detail
• Problem-Solving: Ability to deliver creative solutions under pressure
• Communication: Fluent in written and verbal English; comfortable with SAP partners and internal stakeholders
• Self-Direction: Self-motivated with energy and ability to manage competing priorities
• Global Collaboration: Proven ability to work across time zones in virtual teams
• Technical Skills: Coding experience is advantageous but not required

About The Team

The SAP Digital Growth Marketing (DGM) organization creates world-class connected experiences to support customers on their digital journey.

The DGM Marketplace unit owns the global SAP Store portfolio growth strategy and leads harmonization of SAP and partner solutions.

We enable SAP's digital-first strategy through seamless purchasing experiences.

Bring out your best: SAP innovations help customers work more efficiently and use business insights effectively.

SAP is committed to inclusion and equal employment opportunity; accommodations are available for applicants with disabilities.

If you need assistance, contact Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program.

Qualified applicants will receive consideration without regard to age, race, religion, national origin, ethnicity, gender, or disability, in compliance with applicable laws.

Successful candidates may undergo background verification.

Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time

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Required Skill Profession

Dirección De Marketing