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Manager of Strategy & Operations Job Opening In WorkFromHome – Now Hiring Jack


Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Jack.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Join a leading legal technology company revolutionizing the way professionals manage operations and deliver client services.

This organization is recognized among the most innovative and fastest‑growing tech companies nationwide, building a seamless bridge between business and legal work.

Base pay range

$147,000.00/yr - $168,000.00/yr

As a Manager of Strategy & Operations , you will oversee two high-impact gig marketplaces—Digital Reporting and Transcription —driving operational excellence, workforce engagement, and process scalability.

This is a remote, full-time role offering the opportunity to lead a talented team and shape the future of digital legal services.

  • Paid maternity and paternity leave
  • Short- and long‑term disability benefits
  • Generous paid time off policy
  • Learning and mentorship opportunities with a dedicated leadership team
  • Dynamic, growth‑oriented environment focused on innovation and collaboration
  • Premium company swag and modern office perks for onsite employees

Responsibilities

  • Team Leadership: Manage and develop a team of six Strategy & Operations Associates, setting clear goals, driving performance, and fostering professional growth.

  • Marketplace Oversight: Ensure smooth, efficient operations across the Digital Reporting and Transcription gig platforms—meeting quality, delivery, and client satisfaction targets.

  • Workforce Optimization: Oversee capacity planning, retention strategies, and performance management to maintain a strong, reliable contractor base.

  • Operational Excellence: Track key metrics such as delivery SLAs, quality scores, churn, and engagement; identify trends and implement scalable improvements.

  • Cross‑Functional Collaboration: Partner with sales, client success, and product teams to align on service delivery, represent workforce needs, and influence roadmap priorities.

  • Process Innovation: Design and refine workflows, operational systems, and workforce tools to enhance efficiency and contractor experience.

Requirements

  • Experience: 4–6 years in operations, strategy, or marketplace management, including at least 2 years in a leadership role.

  • Expertise: Proven ability to scale gig economy or workforce operations with measurable success.

  • Analytical Strength: Strong data‑driven mindset with the ability to interpret complex metrics and drive strategic decisions.

  • Collaboration: Excellent communication and stakeholder management skills, both internally and externally.

  • Execution: Demonstrated success in process design, optimzation, and implementation within fast‑paced, evolving environments.

  • Bonus Skills: Experience in gig economy operations, SQL or data analytics, or familiarity with the legal or court reporting space.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Business Development

Industries

Technology, Information and Internet and Legal Services

#J-18808-Ljbffr

Required Skill Profession

Gestión Y Estrategia


  • Job Details

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Unlock Your Manager of Potential: Insight & Career Growth Guide


Real-time Manager of Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Manager of in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Manager of roles.

33006 Jobs in Colombia
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27332 Jobs in Workfromhome
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Are You Looking for Manager of Strategy & Operations Job?

Great news! is currently hiring and seeking a Manager of Strategy & Operations to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Jack adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Manager of Strategy & Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Manager of Strategy & Operations?

Key qualifications for Manager of Strategy & Operations typically include Gestión Y Estrategia and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Manager of Strategy & Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Manager of Strategy & Operations Job Success

Jack interview tips for Manager of Strategy & Operations

Here are some tips to help you prepare for and ace your Manager of Strategy & Operations job interview:

Before the Interview:

Research: Learn about the Jack's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Manager of Strategy & Operations interview at Jack, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Jack's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Manager of Strategy & Operations Positions

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