Manager, Information Security Operations
Mastercard Bogota, D.C., Capital District, Colombia
Overview
Access Services is responsible for providing end to end services to support internal employees to retrieve access to Mastercard systems and applications, including physical security access.
Access Services is part of Corporate Security and focuses on operational support within the Identity Access Management space, enhancing existing identity access operations through automation, and enabling the business via access strategy.
About The Role
- Meets with relevant stakeholders to discuss and elicit under-the-surface needs from a customer perspective and translate them into features, user stories and technical stories (when needed).
- Facilitates story creation in agile tools to facilitate team story backlog development.
- Researches new methodologies to improve security and business operations using AI, automation, while not compromising the quality of the work.
- Coaches junior level employees on Business Operations and security best practices
About You
- Successful People Leader
- Experience leveraging agile tools to facilitate agile ceremonies.
- General interest and passion for agile and learning agile practices
- Relevant experience in requirements gathering, specifically user story creation, and relationship building with business clients
- Comfortable telling a compelling user story using data.
- Strong writing and verbal communication skills
Preferred Skills
- Successful track record in supporting IAM applications
- Intermediate strategic/thoughtful risk taking experience
- Intermediate Corporate Security skills, specifically to Identity Access Management is a plus
- Intermediate skills in SAFe (agile) transformation practices
- Strong experience in regulatory compliance (PCI, GLBA, SOC/SOX, PII etc.)
- Intermediate technical background (Windows, UNIX, Oracle, Postgres, Mainframe, Azure)
- Experience in dealing with difficult situations and making decisions with a sense of urgency
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Seniority level
Employment type
Job function
Industries
- Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
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