Urgent! Manager GBS Account & Sales Ops Job Opening In Bogotá – Now Hiring Adidas
Purpose & Overall Relevance for the Organization:
The Manager ASO – Billing and Returns will be responsible for managing the team, focused on maintaining adherence to Global Policies, driving strategic topics from the North America market with the team, and providing ongoing support to the NAM O2C Director.
In this position he or she will be managing several stakeholders, including Sales, Finance and Supply Chain leaders.
The Manager ASO – Billing and Returns will be responsible for process standardization as well as implementing new ones, like Assist CRM (Salesforce).
The Manager ASO – Billing & Returns will act as escalation point for the daily process, will be responsible for solving issues from the internal and external stakeholders, achieving the Service Level Agreements and is accountable for managing and motivating the staff, ensuring back-up plans are in place and balancing the workflow of the functions properly.
Key Responsibilities:
Initiates, develops, and maintains relationships with stakeholders from different seniority levels of the organization, mainly from Sales, Finance and Supply Chain.
Trains new employees in Billing and Returns processes, policies, workflows, and procedures, as well as working on the approval matrix for different processes.
Supervises a team of focused on three different tasks:
First, working on Return Authorizations, that have regular contact with the North America Distribution Centers and the Transportation teams.
They are responsible for authorizing the orders for returns, ensuring speed and quality in the execution of this task.
The second team works on the Return executions, this process includes follows the scanning of the products returned to our warehouse, issuing the credit to related customer once this is completed.
This process has direct impact into the company’s profitability and requires high attention to detail, following and achieving deadlines, ensuring we follow company policies, and demonstrating good communication skills, both written and oral.
Lastly, the third stream works on the Billing process, ensuring day-to-day review of the billing process is successfully completed.
This process impacts the Sales recognition process, and requires proper follow-up, escalation when needed and coordinating with the Tech Support team to get the issues solved promptly.
Support other departments to manage the escalation and resolution of customer disputes.
Performs other duties as assigned such as assisting in the development of special projects, audits as well as responding to requests from other departments for participating in building processes for improved return and billing resolutions.
Key Relationships:
Knowledge, Skills, and Abilities:
Requisite Education and Experience / Minimum Qualifications:
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Manager GBS Potential: Insight & Career Growth Guide
Real-time Manager GBS Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager GBS in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 30797 jobs in Colombia and 2781 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Manager GBS roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Adidas is currently hiring and seeking a Manager GBS Account & Sales Ops to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Manager GBS Account & Sales Ops Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Adidas adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager GBS Account & Sales Ops Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager GBS Account & Sales Ops typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Manager GBS Account & Sales Ops, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Manager GBS Account & Sales Ops interview at Adidas, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Adidas's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Manager GBS Account & Sales Ops is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!