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Linux Support Engineer, Mobile Data Job Opening In colombia, Colombia – Now Hiring Chronos Consulting


Job description

Job Description

Our client is an industry leader in network security and visibility.

A global growing company in cyber-security with a strong Tier1 customer base.

They are looking for a talented Support Engineer to handle 1st and 2nd support cases professionally and independently via CRM, phone and email.


REQUIREMENTS

o At least 3-5 years hands-on experience of Linux system administration operation– Mandatory.

• RT systems knowledge and understanding – advantage.

o Wide Security and Protection hands-on knowledge and understanding – Mandatory.

• Security audits knowledge and tools.

• Vulnerability scanning and closing.

o Strong knowledge with networking LAN/WAN environments, preferably with:

• ISPs, Telco’s and Mobile Operators, Tier1/Tier2 networks.

• Mobile data/cable operators.

• Hands-on experience in networking LAN/WAN products such as Core Routers, Switches, Firewalls, NMS components, etc.

o Working knowledge of Radius, Diameter, DHCP, 3GPP, PCEF, PCRF, understanding protocol flow and sniffing.

o Strong hands-on working knowledge of TCP/IP networks, packet sniffing and traffic generation.

o Experienced in customer care working with CRM systems

o Motivated and self-learner through hands on experience and on the go learning.

o Able to work under pressure upholding strict SLA’s.

o Ability to learn and adapt quickly to technologies and technical environments.

o Excellent human relations, service orientated and excellent team player.

o Excellent communicator written and spoken

o Good English spoken and writing skills – a must.

o Spanish


Academic education

o Graduate/Diploma of Computer Science/Electrical/Electronic Engineering.


Advantages:

o Knowledge in Shell/Perl scripting – an advantage.

o Knowledge in database SQL querying and database administration – an advantage.

o Proven experience in leading support teams – advantage.

o Hands-on experience in routing protocols like BGP, PBR, etc.

– an advantage.

o Proved experience in working directly in a T1 LATAM customers – advantage.


What you’ll do:

Provide excellent, dedicated and proactive support service, perform deep problem investigation into system logs and behaviour, provide technical guidance and solutions to the company’s customers and partners, problem reproduction and lab simulations, working with higher tier support teams and travel to customer sites according to need.

All while maintaining direct contact with key customers in the APAC & LATAM regions off-site and on-site to assure customer satisfaction and success.

Serving mainly LATAM customer but with opportunities to serve and travel globally.

· Working Monday-Friday 9 hour shifts with some coverage needs.

· Weekend shifts and on-call duty as part of global support coverage.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Linux Support Potential: Insight & Career Growth Guide


Real-time Linux Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Linux Support in colombia, Colombia, highlighting market share and opportunities for professionals in Linux Support roles.

9367 Jobs in Colombia
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Are You Looking for Linux Support Engineer, Mobile Data Job?

Great news! is currently hiring and seeking a Linux Support Engineer, Mobile Data to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Chronos Consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Linux Support Engineer, Mobile Data Job Success

Chronos Consulting interview tips for Linux Support Engineer, Mobile Data

Here are some tips to help you prepare for and ace your Linux Support Engineer, Mobile Data job interview:

Before the Interview:

Research: Learn about the Chronos Consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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