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Urgent! LÍDER DE SOPORTE TI Job Opening In Envigado – Now Hiring Cadena S.A.



Job description

Líder de Soporte TI

Únete a nuestro dinámico equipo como Líder de Soporte TI y juega un papel esencial en el desarrollo y éxito de nuestra organización.

Buscamos una persona pasión por la tecnología, habilidades de liderazgo y una clara orientación al servicio al cliente.

Serás parte de un entorno innovador, usando plataformas como TeamWork y aplicando conocimientos en tecnologías emergentes.

Si estás listo para asumir un reto emocionante, te invitamos a formar parte de nuestro equipo.

Palabras Clave

  • Líder de soporte TI
  • Jefe de soporte técnico

Responsabilidades

  • Contribuir a las estrategias de participación del equipo.

  • Anticipar planificar y satisfacer las necesidades crecientes del cliente.

  • Capacitar al personal en habilidades de respuesta y priorización de tareas.

  • Asumir responsabilidades adicionales y liderar proyectos especiales en el área de soporte.

  • Personalizar el impacto del comportamiento en rendimiento y seguimiento del equipo.

  • Asegurar funciones de calidad dentro del equipo.

  • Liderar el rendimiento del equipo a cargo implementando estrategias para alto rendimiento.

  • Entregar informes complejos mediante extracción y almacenamiento de datos.

  • Asegurar el logro de objetivos en proyectos e indicadores diarios.

  • Velar por la calidad del servicio al cliente.

Requerimientos

  • Experiencia con Python, C#, Jira API, AWS Cloud Systems.

  • Conocimiento en bases de datos Mongo Atlas y SQL Server.

  • Experiencia con soluciones SaaS y metodologías Agile y DevOps.

Nivel De Educación

  • Profesional

Habilidades técnicas deseables

  • ITIL

Habilidades Interpersonales

  • Gestión del tiempo
  • Comunicación efectiva
  • Resolución de problemas

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Required Skill Profession

Soporte Técnico Y Administración



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    Unlock Your LÍDER DE Potential: Insight & Career Growth Guide


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    Cadena S.A. interview tips for LÍDER DE SOPORTE TI

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