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Urgent! Líder de Procesos Job Opening In Medellín – Now Hiring SOFTGIC S.A.S.



Job description

Job Description

Objetivo del rol: Implementar, controlar y optimizar los procesos de la compañía, garantizando su cumplimiento, mejora continua y alineación con certificaciones y acreditaciones internacionales (CMMI, IT Mark, ISO 9001 e ISO 27001).


Requisitos

Funciones principales:

● Implementar y mantener los procesos establecidos por el área de Procesos.
● Monitorear la ejecución de procesos y proponer mejoras para incrementar la eficiencia y la calidad.
● Dar soporte en auditorías internas y externas, recopilando evidencias y gestionando hallazgos.
● Coordinar las actividades del practicante, guiando su aprendizaje y desarrollo.
● Promover la adopción de procesos en todas las áreas mediante capacitaciones y acompañamiento.
● Asegurar la documentación actualizada de políticas, procedimientos y registros.
● Reportar indicadores de gestión (KPIs) a la Dirección de Procesos.

Requisitos:

● Profesional o tecnólogo en Ingeniería de Sistemas, Industrial, Administración o afines.
● Experiencia mínima de 1 año comprobable en gestión de procesos, calidad o mejora continua, preferiblemente en empresas de software o tecnología.
● Conocimiento en normas y modelos de certificación (ISO 9001, ISO 27001, CMMI, IT Mark).
● Certificación en auditorías a sistemas de gestión.
● Manejo de herramientas de gestión documental y de procesos.
● Inglés intermedio (deseable).


Requirements
Funciones principales: ● Implementar y mantener los procesos establecidos por el área de Procesos.

● Monitorear la ejecución de procesos y proponer mejoras para incrementar la eficiencia y la calidad.

● Dar soporte en auditorías internas y externas, recopilando evidencias y gestionando hallazgos.

● Coordinar las actividades del practicante, guiando su aprendizaje y desarrollo.

● Promover la adopción de procesos en todas las áreas mediante capacitaciones y acompañamiento.

● Asegurar la documentación actualizada de políticas, procedimientos y registros.

● Reportar indicadores de gestión (KPIs) a la Dirección de Procesos.

Requisitos: ● Profesional o tecnólogo en Ingeniería de Sistemas, Industrial, Administración o afines.

● Experiencia mínima de 1 año comprobable en gestión de procesos, calidad o mejora continua, preferiblemente en empresas de software o tecnología.

● Conocimiento en normas y modelos de certificación (ISO 9001, ISO 27001, CMMI, IT Mark).

● Certificación en auditorías a sistemas de gestión.

● Manejo de herramientas de gestión documental y de procesos.

● Inglés intermedio (deseable).


Required Skill Profession

Operations Specialties Managers



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