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Urgent! Lider de implementación Job Opening In Sabana de Bogotá – Now Hiring BCD

Lider de implementación



Job description

Resumen del cargo

Coordinar y realizar seguimiento al cumplimiento de todos los procesos de implementación de clientes corporativos locales y globales, asi como de la reimplementación de nuevos modelos de servicio o herramientas tecnologicas, asegurando el cumplimiento de los compromisos establecidos por el cliente.

Principales responsabilidades

  • Verificar y controlar las actividades de implementación para los clientes que se encuentran en esta etapa dentro del ciclo comercial, asegurando que aspectos de la oferta de venta o contrato que aprobó el cliente
  • Coordinar con los ejecutivos de tecnología la implementación de OBT o herramientas de reservas en línea en caso que el cliente considere su implementación bajo esa modalidad
  • Asegurar soluciones a errores o inconsistencias que se presentan en la etapa de implementación para garantizar la correcta entrega al área de gerenciamiento de cuenta.

  • Generar y acompañar el proceso de desvinculación de los clientes corporativos, con el objetivo de garantizar un cierre de operaciones exitoso tanto para BCD Travel como para el cliente
  • Coordinar con los Analistas de Implementación y la Directora Comercial la presentación del portafolio de servicios a los funcionarios de las cuentas en implementación.

  • Asegurarse que se genere el Acta de Reuniones después de la socialización de cada del Manual de Operaciones de Servicio (MOS).

Requisitos

  • Profesional en carreras administrativas
  • Experiencia en implementación de cuentas en la industria del turismo.

  • Experiencia liderando equipos de trabajo
  • Dominio de ingles (Deseable para la posición)
  • Conocimieto de Gds (Sabre o amadeus)


Required Skill Profession

Other General



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    Unlock Your Lider de Potential: Insight & Career Growth Guide


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