EPAM is a leading global provider of digital platform engineering and development services.
We are committed to having a positive impact on our customers, our employees, and our communities.
We embrace a dynamic and inclusive culture.
Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.
We are seeking a Lead Support Engineer with expertise in Linux and Managed File Transfer (MFT) systems, specifically CLEO Harmony and Sterling File Gateway.
This role involves supporting our MFT platform migration to ensure secure, reliable, and efficient file transmission services across business units.
Responsibilities
- Set up CLEO Harmony and Sterling File Gateway to enable file transmission capabilities
- Design automated workflows for MFT using shell and Perl programming
- Manage Connect:Direct and file agent scripts for automated file transfers
- Collaborate with network, firewall, and system administrators to resolve TCP/IP and FTP/SFTP connectivity issues
- Analyze transmission requirements by engaging with business stakeholders to create tailored solutions
- Provide 24x7 support for file transmission systems, including rotating on-call availability and after-hours maintenance
- Mentor team members and follow established engineering processes
- Work with project leads while being capable of assuming leadership roles when necessary
Requirements
- Knowledge of CLEO Harmony and Sterling File Gateway in operational environments
- 5+ years of experience in Unix/Linux application support and programming using Bash/Korn Shell and Perl
- 5+ years of expertise in file transmission protocols, including SFTP/SSH, FTPS/SSL, HTTPS, and PGP/GPG
- Background in TCP/IP connectivity setups and MFT workflow creation
- Strong problem-solving and troubleshooting skills
- Capacity to manage multiple tasks and projects under tight deadlines
- Effective interpersonal communication and documentation skills
Nice to have
- Background in IBM Sterling Connect:Direct
- Skills in C and Java programming
- Familiarity with Google Cloud Platform (GCP) and GCS Bucket storage
- Understanding of cloud architecture principles
We offer
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
EPAM is an equal employment opportunity employer and welcomes applications from diverse candidates.
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