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Urgent! Lead QA Job Opening In Santiago de Cali – Now Hiring Dentsu



Job description

Job Description:

The Quality Assurance Lead is responsible for leading and executing testing activities across web-based software projects.

This role combines leadership and hands-on testing, ensuring that high-quality solutions are delivered on time.

The Lead will manage a small QA team, work with leadership to establish testing best practices, and work closely with stakeholders to drive continuous quality improvement.

Key Responsibilities

  • Lead the planning, execution, and monitoring of testing activities across assigned projects.

  • Collaborate with product, engineering, and project management stakeholders to define test strategies, scope, and estimates.

  • Perform manual testing and identify opportunities to incorporate automation where beneficial.

  • Guide the adoption of automation tools and frameworks (e.g., Playwright, Cypress, Selenium) as appropriate.

  • Maintain a clear and prioritized defect management process.

  • Review, refine, and maintain test documentation, including test plans, cases, and reports.

  • Analyze data, identify discrepancies, and recommend corrective actions.

  • Provide reviews of test deliverables to ensure accuracy, completeness, and adherence to standards.

  • Assign tasks, balance workloads, and oversee deliverables for a QA team of 5–7 engineers.

  • Mentor, coach, and develop team members to build a high-performing QA team
  • Facilitate knowledge-transfer sessions and promote continuous learning within the team.

  • Represent QA in discussions on requirements, scope, timelines, and release readiness.

Required Qualifications

  • 6+ years of professional experience in software testing, including at least 2 years in a lead or senior QA role.

  • Strong understanding of the Software Testing Life Cycle (STLC) and testing methodologies (functional, regression, integration, exploratory, UAT).

  • Hands-on experience with at least one platform type: Ecommerce (e.g., Salesforce Commerce Cloud, Shopify, Magento), Content Management Systems (CMS) (e.g., Adobe AEM, Contentful, Sitecore), or Order Management Systems (OMS) (e.g., Manhattan, IBM Sterling, Oracle OMS).

  • Experience with Atlassian tools, including Jira (defect tracking) and Confluence (documentation).

  • Exposure to test automation tools (Playwright, Cypress, Selenium, or similar); hands-on experience preferred but not required.

  • Strong SQL and data validation skills.

  • Experience preparing dashboards and communicating status reports to stakeholders.

  • Demonstrated ability to take ownership of QA deliverables across the full software delivery cycle.

  • Proven ability to mentor and manage a small team while contributing as an individual tester.

  • Strong communication and negotiation skills with technical and non-technical stakeholders.

Preferred Qualifications

  • Experience working in Agile or hybrid delivery environments.

  • Familiarity with CI/CD pipelines and integrating QA processes into release workflows.

  • Exposure to performance, load, or accessibility testing practices.

  • Experience working in a consulting role

Personal Characteristics

  • Hands-on leader who balances management responsibilities with active contribution.

  • Self-motivated, with a strong focus on quality and continuous improvement.

  • Thrives in collaborative, fast-paced environments.

  • Strong written and verbal communicator.

  • Adaptable and able to prioritize effectively in dynamic settings.

  • Builds strong, trust-based relationships across teams and functions.

The anticipated salary range for this position is ($78,000-$126,500).

Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law.

A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

For more information regarding dentsu benefits, please visit

LI-AW1 #LI-HYBRID #LI-REMOTE


Location:

Columbia - Columbia Gateway Dr

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees.

We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans.

If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to

by clicking on the link to let us know the nature of your accommodation request and your contact information.

We are here to support you.


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    Unlock Your Lead QA Potential: Insight & Career Growth Guide


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