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Colombia Jobs Expertini

Junior+ Application Support Technician Job Opening In Cartagena – Now Hiring Lean Solutions Group


Job description

Company Overview

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia.

We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors.

Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth.

Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.

Position

Position Title: Junior+ Application Support Technician

Location: Hybrid - Cartagena

What you will be doing

The Junior+ Application Support Technician will collaborate with development and infrastructure teams.

The technician addresses complex technical issues and contributes to application enhancements.

The role also involves maintaining documentation, implementing application deployments and upgrades, and utilizing SQL and KQL for data analysis and troubleshooting.

Working with cutting-edge technologies such as C#, .NET, and Python, this position supports application optimization while seamlessly integrating applications through REST APIs. The Application Support Technician contributes significantly to the IT team, helping drive the overall success of technical support within the organization.

  • Provide second-line support for enterprise applications, efficiently resolving incidents and service requests to enhance user satisfaction.

  • Monitor and analyze application performance and availability using SQL and KQL on the Azure platform, escalating issues as necessary to ensure reliability.

  • Collaborate with development and infrastructure teams to troubleshoot and resolve complex technical issues, leveraging your working knowledge of C#, .NET, and Python.

  • Maintain and update comprehensive application documentation, including detailed support procedures and knowledge base articles, to support operational efficiency.

  • Assist with application deployments, upgrades, and patching, ensuring seamless integration and minimal disruption to services.

  • Utilize REST APIs to facilitate application integration and automate workflows, improving process efficiency.

  • Apply foundational data structure knowledge to optimize application performance, supporting development and operational efforts.

Requirements & Qualifications

To excel in this role, you should possess:

  • Strong understanding of applications and how they work in relation to business processes
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to work independently and collaboratively in a team environment
  • Eagerness to learn and grow in a technical role

Nice to have

  • Strong understanding of REST API architecture and experience with tools like Postman
  • Proficiency in SQL and KQL for querying databases and telemetry data
  • Solid grasp of data structure fundamentals and their application in real-world scenarios
  • Working knowledge of C#, .NET, and Python
  • Experience with ITSM tools (e.g., Managed Engine or Confluence)
  • Familiarity with cloud platforms such as Microsoft Azure or AWS
  • Knowledge of scripting and automation tools

Why you will love Lean Tech

  • Join a powerful tech workforce and help us change the world through technology
  • Professional development opportunities with international customers
  • Collaborative work environment
  • Career paths and mentorship programs that will lead to new levels

Lean Tech is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Required Skill Profession

Other General


  • Job Details

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Unlock Your Junior Application Potential: Insight & Career Growth Guide


Real-time Junior Application Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Junior Application in Cartagena, Colombia, highlighting market share and opportunities for professionals in Junior Application roles.

8247 Jobs in Colombia
8247
23 Jobs in Cartagena
23
Download Junior Application Jobs Trends in Cartagena and Colombia

Are You Looking for Junior+ Application Support Technician Job?

Great news! is currently hiring and seeking a Junior+ Application Support Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lean Solutions Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Junior+ Application Support Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Cartagena. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Junior+ Application Support Technician?

Key qualifications for Junior+ Application Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Junior+ Application Support Technician?

To improve your chances of getting hired for Junior+ Application Support Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Junior+ Application Support Technician Job Success

Lean Solutions Group interview tips for Junior+ Application Support Technician

Here are some tips to help you prepare for and ace your Junior+ Application Support Technician job interview:

Before the Interview:

Research: Learn about the Lean Solutions Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Junior+ Application Support Technician interview at Lean Solutions Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lean Solutions Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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