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IT Support Technician Job Opening In Bogotá – Now Hiring Exomindset


Job description

About the Role

We are looking for an IT Support Technician (Level 1–2) with strong expertise in Linux systemsand basic networking to help us manage and maintain our fleet of hardware devices, primarilyaccess points running Linux.

You'll be responsible for device management, troubleshooting, and monitoring, while alsosupporting automation and observability with tools like Ansible, Grafana, and Graylog.

You must be based in Bogotá and have daily availability to go to the airport hangar to perform both hardware and software maintenance on servers
that provide the in-flight entertainment platform for two well-known airlines.

Location:
Bogotá, Colombia (On-site)

Languages:
Fluent English required

Responsibilities

  • Provide first-line IT support for Linux-based hardware and services.

  • Deploy, update, and maintain Linux devices (OS installation, patches, basic scripting).

  • Configure and troubleshoot VPN connections for secure access.

  • Support automation of deployments and configurations using Ansible.

  • Monitor system performance and availability using Grafana dashboards.

  • Collect, analyze, and troubleshoot logs using Graylog.

  • Use diagnostic tools (nmap, ARP) to identify and resolve network issues.

  • Document incidents, troubleshooting steps, and resolutions.

  • Collaborate with senior engineers for complex issue escalation.

Requirements

  • Based in
    Bogotá, Colombia
    (on-site role).

  • Fluent English
    (written and spoken).

  • Solid knowledge of
    Linux system administration
    (LPIC-1/2, CompTIA Linux+, or equivalent).

  • Understanding of
    network fundamentals
    (TCP/IP, DNS, DHCP, VLANs).

  • Hands-on experience with
    VPNs
    .

  • Familiarity with
    automation/configuration management (Ansible)
    .

  • Experience with
    monitoring (Grafana)
    and
    log management (Graylog)
    .

  • Strong problem-solving and communication skills.

  • Scripting/programming skills (Bash, Python).

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Bogotá, Colombia, highlighting market share and opportunities for professionals in IT Support roles.

10290 Jobs in Colombia
10290
919 Jobs in Bogotá
919
Download It Support Jobs Trends in Bogotá and Colombia

Are You Looking for IT Support Technician Job?

Great news! is currently hiring and seeking a IT Support Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Exomindset adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for IT Support Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Technician?

Key qualifications for IT Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Support Technician Job Success

Exomindset interview tips for IT Support Technician

Here are some tips to help you prepare for and ace your IT Support Technician job interview:

Before the Interview:

Research: Learn about the Exomindset's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Technician interview at Exomindset, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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