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Colombia Jobs Expertini

IT Specialist Job Opening In Bogotá – Now Hiring MicroSourcing


Job description

The IT Specialist for End-User Computing Group (EUCG) will be responsible for the following across Microsourcing Colombia:

  • To provide 1st level technical support professionally, efficiently and effectively, maintaining a high
  • degree of customer service.

  • Assist end users with requests related to their IT assets (e.g., issuing new hardware, upgrading
  • software, troubleshooting).

  • Keep an accurate inventory of all IT assets (laptops, desktops, software licenses, mobile devices,etc.).

  • Respond to technical inquiries from internal and external customers and help them resolve any hardware or software problems.

  • To log all handled IT requests and IT incidents in FreshService and maintain full documentation.

  • Adhere to the IT's SLA commitments for IT Service Requests and IT Incidents that are recorded, tracked
  • and documented in FreshService ITSM.

  • Adhere and comply with the assigned IT Shift Support schedule by the IT Supervisor and/or IT Manager for End-User Computing Group (EUCG) in alignment to the business needs of the company.

  • Provide assistance to IT peers to help complete IT projects, initiatives and activities and to help resolve IT issues.

  • To arrange for external technical support where problems cannot be resolved in house.

  • To maintain user security on all systems as per the company policy.

Qualifications And Typical Experience

  • At least 2-3 years of computer system experience.

  • Candidate must possess at least a Bachelor's/College Degree or IT-related course
  • Knowledge of Microsoft, Mac OS, and Linux operating systems with emphasis on desktops/endpoint setups.

  • Should exhibit strong interpersonal and communication skills.

  • Experience in client relationship and Account management.

  • Analytical and team management skills are a must.

  • Ability to work well under pressure, multi-task and meet demanding deadlines.

  • Call Center / BPO / SI / Provider work experience is highly preferred.

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Specialist Potential: Insight & Career Growth Guide


Real-time IT Specialist Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Specialist in Bogotá, Colombia, highlighting market share and opportunities for professionals in IT Specialist roles.

24164 Jobs in Colombia
24164
2068 Jobs in Bogotá
2068
Download It Specialist Jobs Trends in Bogotá and Colombia

Are You Looking for IT Specialist Job?

Great news! is currently hiring and seeking a IT Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MicroSourcing adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for IT Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Specialist?

Key qualifications for IT Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Specialist?

To improve your chances of getting hired for IT Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Specialist Job Success

MicroSourcing interview tips for IT Specialist

Here are some tips to help you prepare for and ace your IT Specialist job interview:

Before the Interview:

Research: Learn about the MicroSourcing's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Specialist interview at MicroSourcing, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MicroSourcing's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Specialist Positions

Setting up job alerts for IT Specialist is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!