Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish.
Colombia Jobs Expertini

Urgent! IT Infrastructure and Communications Manager - Onsite - Bilingual English and Spanish Job Opening In Central – Now Hiring Quetzalintl

IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish



Job description

IT Infrastructure and Communications Manager - Onsite - Bilingual English and Spanish

We are seeking a highly motivated and experienced Global IT Infrastructure and Communication Manager to lead and oversee our global IT infrastructure and communication systems.

This role is crucial in ensuring the smooth and reliable operation of our business by providing secure and efficient IT services across all locations.

The ideal candidate will possess strong technical expertise, excellent leadership skills, a proven track record in managing complex IT environments, experience with incident management, on-call support strategies, and expertise in networking design, implementation, and maintenance.

This position reports directly to the IT Operations Director and is based onsite in either Bogotá, Colombia or Ciudad de México, México.

100% On-site in Colombia or Mexico.

Responsibilities:

  • Infrastructure Management: Oversee the design, implementation, maintenance, and support of the company’s global IT infrastructure, including PCs, tablets, switches, internet service providers (ISPs), access points (APs), cabling, physical servers, and other related hardware and software.

  • Communication Systems Management: Manage all aspects of the company’s communication systems, ensuring reliable and efficient communication across all locations.

  • Networking Design, Implementation, and Maintenance: Lead the design, implementation, and maintenance of the company’s network infrastructure, including LANs, WANs, VPNs, firewalls, and other network security devices.

    Ensure network performance, security, and scalability.

  • Team Leadership and Management: Lead and mentor a global team of IT infrastructure and communication professionals, providing guidance, training, performance management, and fostering a positive and productive team environment.

  • Incident Management: Establish and manage the incident management process, ensuring timely resolution of IT incidents and minimizing disruption to business operations.

    This includes incident logging, prioritization, escalation, resolution, and post-incident analysis.

  • On-Call Strategy: Develop and implement an effective on-call strategy to provide 24/7 support for critical IT infrastructure and communication systems.

    This includes defining on-call schedules, escalation procedures, and communication protocols.

  • Inventory Management: Maintain accurate and up-to-date inventory of all IT infrastructure assets, including hardware, software, and licenses.

    Implement and manage an effective asset management process.

  • Onboarding/Offboarding: Manage the IT aspects of the employee onboarding and offboarding processes, ensuring seamless transitions for new hires and departing employees.

    This includes account creation/deletion, equipment provisioning/retrieval, and access management.

  • Playbook Development: Develop and maintain standardized playbooks for setting up new offices of varying sizes, ensuring consistency and efficiency in infrastructure deployment.

  • Vendor Management: Manage relationships with IT vendors and service providers, ensuring cost-effective and high-quality services.

  • Budget Management: Contribute to the development and management of the IT infrastructure budget.

  • Security: Implement and maintain security measures to protect the company’s IT infrastructure and data.

  • Documentation: Maintain comprehensive documentation of the IT infrastructure, including network diagrams, system configurations, and procedures.

  • Collaboration: Collaborate effectively with other IT teams and business units to ensure alignment and effective service delivery.

  • Travel: Occasional international travel may be required.

Qualifications:

  • Bilingual proficiency in English and Spanish (required).

  • Ability to travel frequently across the U.S. and Latin America
  • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.

    Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, Security+, ITIL, PMP) are a plus.

  • Minimum of 10 years of general IT experience.

  • Minimum of 4 years of hands-on experience in managing IT infrastructure and communication systems in a multi-site or global environment.

  • Proven experience managing a wide range of IT infrastructure components, including PCs, tablets, networking equipment (switches, routers, firewalls, APs), servers, and cabling.

  • Strong experience in network design, implementation, and maintenance, including LAN/WAN technologies, routing protocols, and network security.

  • Experience with various operating systems (e.g., Windows Server, Linux) and networking protocols (TCP/IP, DNS, DHCP).

  • Strong understanding of IT security best practices.

  • Experience with IT inventory management systems.

  • Proven experience in incident management and on-call support strategies.

  • Excellent problem-solving and troubleshooting skills.

  • Strong communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical audiences.

  • Ability to work independently and as part of a team.

  • Ability to manage multiple projects simultaneously.

#J-18808-Ljbffr


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your IT Infrastructure Potential: Insight & Career Growth Guide


  • Real-time IT Infrastructure Jobs Trends in Central, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Infrastructure in Central, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2612 jobs in Colombia and 23 jobs in Central. This comprehensive analysis highlights market share and opportunities for professionals in IT Infrastructure roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish Job?

    Great news! is currently hiring and seeking a IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Quetzalintl adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Central. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish?

    Key qualifications for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish?

    To improve your chances of getting hired for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish Job Success
    Quetzalintl interview tips for IT Infrastructure and Communications Manager   Onsite   Bilingual English and Spanish

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Quetzalintl's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish interview at Quetzalintl, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Quetzalintl's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish Positions

    Setting up job alerts for IT Infrastructure and Communications Manager Onsite Bilingual English and Spanish is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!