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Urgent! IT Generalist / Networking Specialist Job Opening In WorkFromHome – Now Hiring Solvo Global
Direct message the job poster from Solvo Global
Job Title: IT Generalist
Location: Colombia 100% remote
Work Schedule: 44 hours per week
Support center hours:
Monday–Friday: 8:30 AM – 8:00 PM ET
Saturday: 8:30 AM – 5:00 PM ET
Rotating shifts may apply.
Job Summary:
Solvo global is seeking an IT Generalist with strong networking and customer service skills.
The ideal candidate will take ownership of customer issues from start to finish in dynamic environments, demonstrating excellent troubleshooting abilities and the capacity to explain technical concepts to non-technical users.
Key Responsibilities:
Manage users in a Windows Terminal Server environment (on-premise and hosted).
Support Fortinet Firewalls and network devices (WAN, LAN, VPN).
Remotely troubleshoot and resolve technical issues related to:
Local LAN
Firewall policies and routing
Windows print services
Server backup and recovery
Act as Remote Administrator for:
Customer servers (user account management, shared files, print queue configuration)
Fortigate firewalls (VPN configuration, policy management, VLAN configuration, basic network troubleshooting)
Document resolutions in the call tracking system following TPS documentation standards.
Build strong working relationships with customers and team members.
Handle after-hours and emergency requests on a rotational basis.
Requirements:
Minimum 2 years’ experience in a technical customer support role.
CompTIA A+ Certification or equivalent skill set.
Fast and efficient typing skills with the ability to take notes during calls.
Ability to explain complex technical concepts to novice users.
Self-motivated and resourceful in resolving customer issues.
Preferred Qualifications (Nice to Have):
Experience with firewall administration and troubleshooting (CISCO, Fortinet, Palo-Alto, etc.).
CompTIA Network+ Certification or equivalent skill set.
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Unlock Your IT Generalist Potential: Insight & Career Growth Guide
Real-time IT Generalist Jobs Trends in WorkFromHome, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Generalist in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2486 jobs in Colombia and 1769 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in IT Generalist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Solvo Global is currently hiring and seeking a IT Generalist / Networking Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Generalist / Networking Specialist Jobs WorkFromHome.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Solvo Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Generalist / Networking Specialist Jobs Colombia varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Generalist / Networking Specialist typically include Redes Y Sistemas and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Generalist / Networking Specialist interview at Solvo Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Solvo Global's products or services and be prepared to discuss how you can contribute to their success.
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