Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Desktop Support Bogota, Colombia.
Colombia Jobs Expertini

Urgent! IT Desktop Support- Bogota, Colombia Job Opening In Bogotá – Now Hiring Axiom Technologies

IT Desktop Support Bogota, Colombia



Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

Please visit our website at for more information about what we do.

We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans.

This role will provide on-site/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests.

This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Position Overview:

We are seeking a highly skilled and motivated Desktop Support Engineer with 4+ years of hands-on experience in providing support for desktop and laptop environments, troubleshooting hardware and software issues, and ensuring smooth day-to-day operations for end-users.

The ideal candidate will have expertise in resolving IT-related problems, a strong understanding of various operating systems, and excellent communication skills.

Key Responsibilities:

  • Provide advanced technical support for desktop and laptop hardware, operating systems, and software applications.
  • Troubleshoot and resolve issues related to software, hardware, and peripheral devices, both remotely and on-site.
  • Install, configure, and maintain computer systems, software, and network devices for end-users.
  • Please perform routine software upgrades, security patches, and system maintenance to ensure the best system performance.
  • Support and manage Microsoft Active Directory for user account management, group policies, and permissions.
  • Respond to and resolve service requests in a timely and efficient manner, ensuring minimal disruption to end-user operations.
  • Coordinate with other IT teams (network, server, etc.) to resolve complex technical issues.
  • Document and maintain knowledge base articles for recurring issues and solutions.
  • Train end-users on the proper use of hardware, software, and security protocols.
  • Assist in the deployment and configuration of new hardware and software solutions.
  • Perform hardware diagnostics and repairs, including desktop PCs, laptops, printers, and mobile devices.
  • Provide support for VPN connections, Wi-Fi, and remote desktop services.
  • Maintain inventory of hardware, software, and licenses.
  • Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • 4+ years of hands-on experience in desktop support or IT support roles.
  • Strong proficiency in Windows, macOS, and Linux operating systems.
  • Experience with Active Directory, MS Exchange, Office 365, and remote desktop solutions.
  • Expertise in troubleshooting hardware and software issues, including printers, mobile devices, and peripherals.
  • Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) and experience in troubleshooting network-related issues.
  • Solid understanding of security best practices, including antivirus, firewalls, and data encryption.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong communication skills, both verbal and written.
  • IT certifications (such as CompTIA A+, Microsoft Certified IT Professional, or similar) are a plus.
  • Preferred Qualifications:

  • Experience with ticketing systems like ServiceNow, Jira, or Zendesk.
  • Familiarity with cloud-based applications and services like Google Workspace, Office 365, or SharePoint.
  • Experience with virtualization tools like VMware or Hyper-V.
  • Ability to provide support for mobile devices (iOS, Android).
  • What next?
    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @


    Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your IT Desktop Potential: Insight & Career Growth Guide


    • Real-time IT Desktop Jobs Trends in Bogotá, Colombia (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Desktop in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2255 jobs in Colombia and 411 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in IT Desktop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for IT Desktop Support Bogota, Colombia Job?

      Great news! is currently hiring and seeking a IT Desktop Support Bogota, Colombia to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Axiom Technologies adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Colombia laws and regulations
    • What Is the Average Salary Range for IT Desktop Support Bogota, Colombia Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for IT Desktop Support Bogota, Colombia?

      Key qualifications for IT Desktop Support Bogota, Colombia typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for IT Desktop Support Bogota, Colombia?

      To improve your chances of getting hired for IT Desktop Support Bogota, Colombia, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for IT Desktop Support Bogota, Colombia Job Success
      Axiom Technologies interview tips for IT Desktop Support  Bogota, Colombia

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Axiom Technologies's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your IT Desktop Support Bogota, Colombia interview at Axiom Technologies, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Axiom Technologies's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for IT Desktop Support Bogota, Colombia Positions

      Setting up job alerts for IT Desktop Support Bogota, Colombia is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!