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IT/ Apps Administrator - Slack/ Miro Job Opening In Bogotá – Now Hiring Lancesoft


Job description

Title: IT/ Apps Administrator - Slack/ Miro

Contract: 12 months

Remote within Bogota




Provides administration and support for various platforms, diagnosing and resolving infrastructure issues, and ensuring compliance with company standards.

Plays a critical role in maintaining and enhancing our technological infrastructure, with a specific focus on the Slack and Miro Environments.



Key Responsibilities:

Workspace/Team Administration:

  • Setting up and configuring the workspace/team.

  • Managing user access, permissions, and security settings.

  • Ensuring best practices for collaboration.

  • Ensuring the correct apps and integrations are installed and configured.




Security & Compliance Management:

  • Ensuring that the workspace/team complies with company policies and industry regulations.

  • Managing data retention and backups.

  • Implementing security best practices (e.G., enabling two-factor authentication, setting up security alerts).

  • Understanding and managing enterprise security features.




User Support and Onboarding:

  • Leading the onboarding of new users, ensuring they are familiar with features and best practices.

  • Providing ongoing support for troubleshooting technical issues or operational questions.

  • Educating the team about etiquette and optimal use of teams, channels, integrations, and features.




Collaboration & Communication Facilitation:

  • Promoting effective communication practices within the organization.

  • Ensuring that the tools are used efficiently for team collaboration, minimizing noise, and enhancing productivity.

  • Managing notifications and alerts to avoid information overload.




Integration Management:

  • Configuring and maintaining integrations with other tools such as Google Workspace, Microsoft 365, Zoom, and other third-party apps.

  • Monitoring the usage of integrations to ensure they support business needs.




Analytics & Reporting:

  • Tracking usage patterns and engagement metrics to optimize use.

  • Providing insights into user activity to drive improvements in communication and workflow.

  • Managing reporting tools for activity audits.




Change Management & Adoption:

  • Leading initiatives to encourage proper usage and adoption.

  • Stay informed about new features and updates and implement them in the environment.

  • Managing any transitions, such as migration.




Leadership & Cross-Functional Collaboration:

  • Collaborating with team leaders and other stakeholders to ensure usage aligns with organizational goals.

  • Troubleshooting and resolving cross-departmental communication challenges.




Technical Troubleshooting:

  • Resolving technical issues related to integrations, user permissions, or system outages.

  • Understanding and diagnosing problems related to app performance or connectivity issues.




Knowledge of Slack/Miro Features & Customization:

  • Staying up-to-date with features, including custom workflows, automation tools and advanced settings.

  • Customizing for the needs of different teams and departments.




Education:

Bachelor’s degree in computer science, Information Systems, Software Engineering, or a related field.





Experience:

  • 5–8 years of experience in digital collaboration platforms, content management systems, or web application development.

  • At least 3+ years of hands-on experience with Enterprise Slack Administration Console and Miro Administration Console for Enterprise.

  • Proficiency in low-code workflow management and creation

  • Expertise in building and managing automation pipelines in Slack.

  • Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.

  • Strong understanding of IT policies, procedures, standards, and best practices.

  • Effective communication and collaboration skills, with the ability to work well in a team-oriented environment.

  • Flexibility to provide off-hours support as required.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Apps Potential: Insight & Career Growth Guide


Real-time IT Apps Jobs Trends (Graphical Representation)

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Are You Looking for IT/ Apps Administrator Slack/ Miro Job?

Great news! is currently hiring and seeking a IT/ Apps Administrator Slack/ Miro to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lancesoft adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for IT/ Apps Administrator Slack/ Miro typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT/ Apps Administrator Slack/ Miro Job Success

Lancesoft interview tips for IT/ Apps Administrator   Slack/ Miro

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Before the Interview:

Research: Learn about the Lancesoft's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your IT/ Apps Administrator Slack/ Miro interview at Lancesoft, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lancesoft's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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