Invoice to Cash, Manager LATAM

Job description

Kenvue Is Currently Recruiting For a
Invoice to Cash, Manager LATAM

What We Do
At Kenvue, we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love.

Science is our passion; care is our talent.

Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours.

For more information, click here.

Role Reports To
Invoice to Cash Senior Manager

Location:
Latin America, Colombia, Distrito Capital de Bogota, Bogota

Work Location:
Hybrid

Purpose
What you will do
ITC Manager is responsible for managing the day-to-day operations for cash application (where applicable, i.e. not run by a India team) and credit/collections activities for a larger scope such as complex clusters, specific region, or global processes.

This position is responsible for optimizing cashflow and minimizing financial risk for the Operating Companies.

Position leads a team of direct and indirect reports to achieve key metrics for cashflow (Days Sales Outstanding) and tactical operations.

Expectation for the Invoice to Cash Manager is to lead larger or more complex cluster, region, or even global processes.

They will provide leadership as well to more senior professionals.

Key Responsibilities

• Be compliant with applicable laws and regulations,
• Ensures Invoice to Cash Organization is adhering to established processes and policies.
  
  
• Ensures data consolidation and presentation to internal & external auditors.
  
  
• Maintain Operational Excellence
• Maintains strong relationship with Consumer customer base across all markets in scope and across all customer types: Retailers, Wholesalers, Pharmacies, e-Commerce channel.
  
  
• Manages country/market Consumer sector customer specifics: e.g. payments instruments, exceptional payment terms, cash collection requirements, credit limits in line with trade promotions activities
• Evaluates credit risk, make recommendations on and set credit limits according to the defined policies & procedures (including for customer sales order block/hold and subsequent release)
• Manages execution for all Accounts Receivables and Closing activities within the cluster, including calculation, review, and approval for bad debt reserves at Quarter-End (General/Specific/CECL)
• Organizes periodic reviews of receivables aged balance reports with a focus on assigned markets and customer portfolio
• Sets-up stretch while realistic targets for DSO, AR Aging (past due %), Unapplied Cash Aging, Bad Debt reserves and give recommendation to the teams on how to achieve these.
  
  
• KPIs – establishes metrics on performance and shares with stakeholders.
  
  
• Ensures proactive management of Key/Strategic accounts within own portfolio, including follow-up on trade promotions and deductions
• Where applicable, works closely with India Team to ensure smooth end-to-end I2C experience (e.g. where Cash application sub-process is being done in India)
• Oversight – provides direction and guidance to the invoice to cash organization.
  
  
• Frequent internal company and external customer contacts.
  
  Represents company on specific cross company/cross functional analyses/projects and give strategic recommendations based on cost-benefit analyses.
  
  Regularly communicates to keep associates, peers, and management informed of project status, process changes, and opportunities.
  
  
• Identifies gaps, builds technical and analytical capabilities, solution oriented.
  
  
• Dispute escalation – manage customer inquiries and provide resolution.
  
  Business partnering with CLS and other groups on updates and problem resolution.
  
  
• Talent Management
• Has a strategic talent mindset and manages talent, onboarding, trainings, and coaching.
  
  
• Attracts, develops, and retains talent.
  
  
• Performance management – conducts performance reviews and team meetings.
  
  
• Supports and provides expertise for business partnering.
  
  
• Be a Trusted Business Partner
• Partners with Commercial (BU) /BUF / Customer Service / Rebate teams on different topics (deductions, payment terms extension, customer strategy/contractual commercial agreements)
• Drives change leadership.
  
  
• Influences based on evidence-based decision making.
  
  
• Sets the tone and ensures strong compliant environment.
  
  
• Create Game-Changing Innovation
• Supports the Consumer I2C Leadership team in achieving process improvements, standardization, leading to process automation and excellence
• Translates the strategic vision into operational goals for the accounts receivable depart
• Leads invoice-to-cash process staff to ensure performance, motivation, and development.
  
  

Qualifications
Education

• A minimum of a Bachelor's level degree or equivalent is required, preferably in accounting or finance.
  
  
• CPA, CMA, MBA and/or other financial certifications is preferred

Required

• Generally, requires 8-10 Years Work Experience.
  
  
• At least 3-5 years of Management / Supervisory experience is required.
  
  
• Ensures compliance with all laws and regulations associated with duties and responsibilities.
  
  
• Drives strategic imperatives that improve cash flow an mitigate risk.
  
  
• Present results and strategies to senior leadership.
  
  
• Influences and champions strategy and solutions.
  
  
• Ability to frame clear & concise communication across all relevant stakeholders.
  
  

Preferred

• Participation in industry associations – potentially at a board level -Leverage best practices to continually improve Kenvue's results.
  
  
• Experience from BPO or shared services center of a multinational corporation and even local companies with relevant experience.
  
  
• Digital/ intelligent automation capabilities.
  
  

Other

• Possesses and continues to build strong written and verbal communication skills in English and any other local language required (e.g. Portuguese for Brazil, Spanish for rest of LATAM)
• Scorecard reviews and customer visits.
  
  
• Management of Escheatment Audits to limit liability to Kenvue.
  
  
• Proficient in ERP systems (SAP preferred) and MS Office in particular Excel.
  
  

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Required Skill Profession

Other General