The Intermediate Process Excellence role within Services Operations will be responsible for driving process improvements, operational efficiency, and digital transformation within the core operations and horizontal support functions.
The role's efforts will focus on streamlining workflows, reducing operational cost, improving customer experience and ensuring risk elimination.
The role will be responsible for completing process reviews, leveraging Lean and re-engineering methodologies & tooling, delivering data driven decision making and identifying areas that will be benefited by automation and technology enablement.
The successful candidate will need to have strong project management discipline, an enthusiastic mindset towards driving change, and a strong team player that can operate across global virtual communities.
Responsibilities:
Qualifications:
Education:
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Business Process Re-Engineering
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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