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Insurance Customer Service Agent Job Opening In Bogotá – Now Hiring BruntWork


Job description

Job Description

This is a remote position.

Schedule:

  • 35 hours/week
  • Monday to Friday 9:30am to 4:30pm PST
Client timezone: PST

The role involves providing administrative and operational support within an insurance agency environment.

The ideal candidate will assist with policy quoting, data entry, renewals, and client communication to ensure smooth daily operations.

This position requires strong attention to detail, familiarity with insurance systems such as EzLynx, and the ability to handle multiple priorities efficiently.

The candidate will also support automation setup and process improvements to streamline workflow and enhance client satisfaction.

Responsibilities
  • Complete ACORD forms and gather client details for quoting.

  • Enter insured and account information accurately into EzLynx.

  • Perform all quoting tasks within EzLynx and analyze carrier rates to find competitive options.

  • Communicate quotes, answer client questions, and assist with next steps.

  • Assist with policy renewals, ensuring data accuracy and timely processing.

  • Handle endorsements and mid-term policy changes.

  • Provide claims support by collecting documentation and coordinating with clients and carriers.

  • Respond to client inquiries via email, phone, or messaging platforms.

  • Maintain detailed notes and documentation within the EzLynx system.

  • Follow up with clients to ensure satisfaction and retention.

  • Assist with automation setup and process improvements.


Requirements

  • Minimum of 2 years of experience in the insurance industry.

  • At least 1 year of experience using EzLynx for quoting and policy management.

  • Strong understanding of insurance processes and documentation.

  • Excellent written and verbal communication skills.

  • High attention to detail and ability to work independently.

  • Strong organizational and time management skills.

  • Experience with both personal and commercial lines of insurance is preferred.

  • Familiarity with multiple carrier portals and quoting processes is an advantage.


Independent Contractor Perks:
  • HMO Coverage for eligible locations
  • Permanent work-from-home
  • Immediate hiring
  • Steady freelance job
ZR_28412_JOB


Requirements
Minimum of 2 years of experience in the insurance industry.

At least 1 year of experience using EzLynx for quoting and policy management.

Strong understanding of insurance processes and documentation.

Excellent written and verbal communication skills.

High attention to detail and ability to work independently.

Strong organizational and time management skills.

Experience with both personal and commercial lines of insurance is preferred.

Familiarity with multiple carrier portals and quoting processes is an advantage.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Insurance Customer Potential: Insight & Career Growth Guide


Real-time Insurance Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Insurance Customer in Bogotá, Colombia, highlighting market share and opportunities for professionals in Insurance Customer roles.

11505 Jobs in Colombia
11505
721 Jobs in Bogotá
721
Download Insurance Customer Jobs Trends in Bogotá and Colombia

Are You Looking for Insurance Customer Service Agent Job?

Great news! is currently hiring and seeking a Insurance Customer Service Agent to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BruntWork adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Insurance Customer Service Agent?

Key qualifications for Insurance Customer Service Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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BruntWork interview tips for Insurance Customer Service Agent

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Before the Interview:

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Other Openings

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