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ingeniero de soporte microsoft Job Opening In Cartagena de Indias – Now Hiring IT SUPPORT SERVICES SAS


Job description

Perfil Requerido – Ingeniero de Sistemas (Microsoft 365, Entra ID, Intune)

Título del Cargo:

Ingeniero de Sistemas – Especialista en Microsoft 365, Entra ID e Intune.

Trabajo: Presencial.

Objetivo del Cargo:

Garantizar la correcta implementación, configuración y administración de las soluciones de Microsoft 365, Entra ID e Intune, asegurando la continuidad, seguridad y productividad de los servicios de TI de la organización.

Funciones Principales:

  • Administrar y dar soporte a la plataforma Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive).

  • Gestionar identidades y accesos en Entra ID (Azure AD), incluyendo políticas de acceso condicional, MFA y roles.

  • Implementar, configurar y administrar Intune para la gestión de dispositivos, aplicaciones y cumplimiento de políticas.

  • Participar en proyectos de migración, adopción y optimización de servicios en la nube Microsoft.

  • Monitorear la salud de los servicios, generando reportes y KPIs de desempeño y seguridad.

  • Brindar soporte de segundo y tercer nivel en incidentes relacionados con la plataforma.

  • Documentar procesos y buenas prácticas de gestión y seguridad.

Requisitos:

  • Formación académica: Ingeniero de Sistemas, Telecomunicaciones o carreras afines.

  • Experiencia: mínimo 3 años en implementación, configuración y administración de entornos Microsoft 365, Entra ID e Intune.

  • Conocimientos sólidos en:
  • Administración de Exchange Online, SharePoint Online y Teams.

  • Políticas de seguridad y acceso en Microsoft Entra ID.

  • Gestión de dispositivos móviles y PC con Intune (Windows, Android, iOS).

  • Configuración de políticas de cumplimiento, deployment de aplicaciones y actualizaciones.

  • Reportes y análisis de KPIs de desempeño, seguridad y adopción.

Certificaciones Deseables:

  • MS-102: Microsoft 365 Administrator
  • MD-102: Endpoint Administrator
  • SC-300: Identity and Access Administrator
  • AZ-104: Azure Administrator Associate (opcional pero valorada)

ompetencias Personales:

  • Orientación a resultados y cumplimiento de objetivos.

  • Pensamiento analítico y resolución de problemas.

  • Comunicación efectiva con usuarios y equipos técnicos.

  • Capacidad de trabajo en equipo y colaboración.

  • Proactividad en la propuesta de mejoras tecnológicas.

Tipo de puesto: Tiempo completo

Required Skill Profession

Other General


  • Job Details

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