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Urgent! Ingeniero de calidad y servicio– Infraestructura IT Job Opening In Bogotá – Now Hiring Kennertech SAS

Ingeniero de calidad y servicio– Infraestructura IT



Job description

Buscamos un
Profesional en Ingeniería de Sistemas o Electrónica
, con mínimo
5 años de experiencia en dirección de áreas de servicios de ingeniería TIC´s
, para desempeñarse en la ciudad de
Bogotá
.

La persona seleccionada será responsable de
liderar, coordinar y supervisar al equipo de ingeniería TIC
, garantizando la
gestión integral de servicios por convenio y proyectos tecnológicos
, el cumplimiento de estándares de calidad y la
relación directa y efectiva con clientes corporativos
.

Responsabilidades principales:

Liderar, coordinar y supervisar al equipo de ingenieros de infraestructura en la ejecución de los convenios de servicio y/o proyectos IT.

Supervisar, controlar y ejecutar convenios y/o proyectos de infraestructura IT, con base al alcance definido, tiempos, costos y recursos necesarios.

Diseñar, implementar y dar seguimiento a
indicadores de gestión y desempeño
(KPIs).

Visitar clientes para validar avances, identificar necesidades y asegurar la satisfacción en la prestación de los servicios.

Validar y garantizar la
calidad técnica
del trabajo entregado por el equipo de Ingeniería.

Gestionar riesgos y asegurar el cumplimiento de estándares de calidad y seguridad.

Elaborar reportes de estado de proyectos para la gerencia y/o los clientes.

Asegurar la alineación de las soluciones con los objetivos estratégicos del negocio.

Diseñar, ajustar controlar y ejecutar estrategias de medición de satisfacción del cliente

Ofrecemos:

Contratación directa por la compañía

Horario de Lunes a viernes 7:45 am a 5:30 pm

Modalidad: Hibrida con visita a clientes corporativos a nivel nacional

Salario: a convenir


Required Skill Profession

Other General



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