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Infrastructure and Network Analyst Job Opening In Lengupá – Now Hiring STEFANINI LATAM


Job description

Workplace: Miraflores Miraflores

En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.

¡Seguro no te quieres quedar fuera! Buscamos el mejor talento para la posición de Analista de Networking Junior

  • Atiende las configuraciones estándar para los servicios Corporativos de fibra a nivel de router y firewall.

  • Atiende otras configuraciones de equipos que forman parte de los servicios Corporativos contratados por el CLIENTE.

  • Hace descartes técnicos (a través de consola remota) del equipo router (CPE) de los clientes Corporativos con servicio de fibra.

  • Atiende vía llamada telefónica (o por cualquier otro canal autorizado por CLARO), incidencias, solicitudes o informaciones sobre el servicio que el cliente ha contratado a CLARO.

  • Registra los tickets de averías y los reclamos regulados (según normativa de OSIPTEL y procedimientos definidos por CLARO) para los servicios Corporativos.

  • Crea un registro (tipificación) de la atención que ha realizado, la cual no necesariamente se sustenta en un ticket.

  • Hace descartes y registra los tickets para la atención de Averías Móviles y Masivas Móviles para clientes TOP.

  • Valida con el cliente que se haya solucionado el problema registrado en los tickets de averías, con la finalidad de cerrar los reclamos regulados de manera oportuna (a las 24 horas de haber sido generado).

  • Hace el monitoreo de las alarmas de Control de Fraude y las atiende según procedimiento de CLARO: llama al cliente, informa y gestiona con área administrativa acciones de control.

  • Atiende correos de clientes internos de CLARO: otras áreas de CLARO o personal CLARO responsable del servicio.

  • Realiza gestiones administrativas relacionadas con temas técnicos del cliente (Gestión de DNS, validación de mantenimientos, etc.).

  • Egresado o estudiante del ultimo ciclo de la carrera de Redes e informática
  • Experiencia de 1 año en el cargo o posiciones similares.

Creer para co-crear

¿Buscas un lugar donde tus ideas brillen?

Con más de 38 años y una presencia global, en Stefanini transformamos el mañana juntos.

Aquí, cada acción cuenta y cada idea puede marcar la diferencia.

Únete a un equipo que valora la innovación, el respeto y el compromiso.

Si eres una persona disruptiva, te mantienes en aprendizaje continuo y la innovación está en tu ADN, entonces somos lo que buscas.

¡Ven y construyamos juntos un futuro mejor!

#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your Infrastructure and Potential: Insight & Career Growth Guide


Real-time Infrastructure and Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Infrastructure and in Lengupá, Colombia, highlighting market share and opportunities for professionals in Infrastructure and roles.

8123 Jobs in Colombia
8123
4 Jobs in Lengupá
4
Download Infrastructure And Jobs Trends in Lengupá and Colombia

Are You Looking for Infrastructure and Network Analyst Job?

Great news! is currently hiring and seeking a Infrastructure and Network Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at STEFANINI LATAM adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Infrastructure and Network Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lengupá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Infrastructure and Network Analyst?

Key qualifications for Infrastructure and Network Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Infrastructure and Network Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Infrastructure and Network Analyst Job Success

STEFANINI LATAM interview tips for Infrastructure and Network Analyst

Here are some tips to help you prepare for and ace your Infrastructure and Network Analyst job interview:

Before the Interview:

Research: Learn about the STEFANINI LATAM's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Infrastructure and Network Analyst interview at STEFANINI LATAM, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the STEFANINI LATAM's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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