Information Security Manager

About Us

At Félix, we’re building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances.

Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message.

We leverage cutting‑edge technology like AI, blockchain, and stablecoins to make cross‑border payments faster, more affordable, and more accessible than ever before.

We are a hyper‑growth Series B company, backed by over $100 million in funding from top‑tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund.

This isn’t just about the numbers; it’s a testament to the trust our investors have in our vision and our team.

Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.

We are a group of extremely talented and dedicated high‑performers, united by our shared obsession with a single goal: empowering our customers.

We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all.

This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long.

We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence.

We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users’ lives better.

We are building the future, today.

The Role

As an Information Security Manager, you will be a key member of our SecOps organization, working directly with Damian Finol, our Head of EngOps, to define and lead the strategic direction of Felix Pago’s security program.

In this role, you’ll design and implement security initiatives that protect our infrastructure, data, and users—balancing risk management with enabling business agility.

You’ll collaborate closely with DevOps, ITOps, QualityOps, and other engineering teams to ensure security is embedded into every layer of our technology stack and development lifecycle.

What You’ll Do

• Conduct a comprehensive review of Felix Pago’s current security posture, identifying stakeholders, dependencies, and areas for improvement.
  
  
• Perform risk assessments and gap analyses to evaluate existing controls and prioritize areas for remediation.
  
  
• Develop and execute a prioritized security roadmap aligned with company objectives and compliance requirements.
  
  
• Review, update, and enhance security policies and procedures, ensuring alignment with frameworks such as SOC 2, PCI‑DSS, ISO 27001, and NIST.
  
  
• Define measurable metrics and reporting mechanisms to monitor and communicate security maturity and effectiveness.
  
  
• Lead vulnerability management, threat analysis, and incident response activities to ensure continuous improvement of the security program.
  
  
• Partner with Damian Finol and other engineering leaders to integrate security‑by‑design principles into infrastructure, CI/CD pipelines, and product development.
  
  

Qualifications

• Proven experience managing or building information security programs in cloud‑native environments (preferably GCP).
  
  
• Strong knowledge of compliance frameworks such as SOC 2, PCI‑DSS, ISO 27001, and NIST.
  
  
• Demonstrated experience with vulnerability management, risk assessment, and security architecture.
  
  
• Familiarity with security design for modern SaaS or FinTech environments.
  
  
• Excellent communication and stakeholder management skills, with the ability to translate complex technical issues into clear business context.
  
  
• Leadership experience guiding and mentoring security or technical teams.
  
  
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  
  

Nice to Haves

• Experience with DefectDojo or similar vulnerability management tools.
  
  
• Hands‑on experience with audit or certification processes.
  
  
• Background in FinTech, startups, or other regulated industries.
  
  
• Experience designing GCP security architectures or working with cloud‑native security tools.
  
  
• Familiarity with DevSecOps practices and secure CI/CD integration.
  
  

What We Offer

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
  
  
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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