Overview
Chubb, a leading global insurance company with a presence in more than 54 countries, is opening its new Engineering Center in Bogotá.
This strategic hub will drive digital transformation and the development of innovative technology solutions for the company worldwide.
We are currently seeking an Identity and Access Manager to join our global team at T-mapp in Bogota, D.C., Colombia.
What You'll Do
- To manage ServiceNow queues, incident tickets, and related mailboxes, ensuring SLAs are met and user inquiries are resolved promptly.
- To monitor and support the IAM system, addressing escalations and critical access issues efficiently.
- To document, update, and standardize knowledge base articles, ensuring processes remain current and consistent.
- To oversee audit-related activities and ensure compliance with global processes and organizational standards.
- To collaborate with the engineering team to identify recurring issues, streamline processes, and implement improvements.
- To handle multiple priorities independently and within a team, adapting to evolving IAM operational needs.
- To translate business requirements into IAM solutions, aligning technical execution with organizational goals.
What We're Looking For
- Bachelors degree in Information Systems, Computer Science, or related field; or equivalent experience as a System Administrator.
- 5+ years of experience in Identity and Access Management (IAM), including 3+ years with platforms such as Oracle Identity Manager, SailPoint Identity Security Cloud, or equivalent solutions.
- Strong knowledge of Identity Governance solutions and their integration with applications, databases, and systems.
- Solid understanding of Windows AD, Azure, O365, Exchange, UNIX, RACF, ACF2, web services, and application connectors.
- Experience implementing Role-Based Access Controls (RBAC) and developing/improving IAM metrics and KPIs.
- Proven background in operations support, incident resolution, and end-user request management.
- Excellent interpersonal, analytical, and problem-solving skills, with the ability to prioritize, make decisions, and resolve conflicts effectively.
- Proficient in IAM standards and practices, with strong initiative, adaptability, and ability to manage multiple priorities.
What You'll Get
- Hybrid work model Bogota.
- Competitive salary and comprehensive health benefits.
- Continuous learning: training programs and professional certifications.
- Wellness initiatives and a supportive workplace culture.
Ready to take your career global?
Apply now and build the future of technology with CHUBB.
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