Virtual Assistant – Hybrid Operations Role (Recruiting & Scheduling)
Work Schedule: US Timezones
Type: Remote
Start Date: Immediate
Rate: Starts at $6.50
About Us
At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team.
Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike.
About You
What sets us apart is YOU.
You’re not just any virtual team member—you’re a Helper Hero! If you’re passionate about making a difference, have a knack for organization, and thrive in a fast-paced, mission-driven environment, you’re who we are looking for.
If you’re the kind of person who loves tackling behind-the-scenes tasks with a smile, ensuring that our clients and caregivers receive the best possible support, apply today!
About the Role
We’re looking for a Full-Time Virtual Assistant to serve in a hybrid operations role.
You will support core business operations remotely—handling recruiting, caregiver onboarding, scheduling, and administrative processes—so that the owner can focus on business development and client relationships.
Key Responsibilities
Recruitment Support
- Source, screen, and schedule interviews for caregiver candidates
- Collaborate with external platforms (e.g., Engage, ZipRecruiter, CareerPlug)
- Maintain recruiting funnel metrics (applicants > interviews > hires)
Scheduling & Operations
- Learn and use tools like AxisCare and ClarityVoice
- Assist with weekly caregiver scheduling and shift coordination
- Help organize orientation sessions and maintain compliance checklists
Administrative Support
- Document processes and support onboarding for future hires
- Assist in maintaining records and communication logs
- Act as a right-hand to the owner across all systems
Technology & System Setup
- Get trained on VoIP platforms and internal software
- Help build repeatable and scalable SOPs for growth
Requirements
Experience:
- At least 1–2 years in recruitment, scheduling, or admin support
- Background in healthcare staffing is a plus but not required
Skills:
- Strong English and Spanish communication (verbal & written)
- Process-oriented with ability to document and systematize tasks
- Tech-savvy and fast learner of new platforms
- Comfortable with remote tools like Zoom, email, VoIP, etc.
Mindset:
- Reliable, resourceful, and self-motivated
Willing to grow with the company and take on new challenges - Bonus: Interest in the home care or health services industry
Work Setup
- Laptop or desktop
- Reliable internet (at least 25 Mbps), backup connectivity/power recommended
- Quiet workspace and professional phone etiquette
Benefits
Why You’ll Love Working with Us
- Competitive Base Pay: We offer the highest base pay in the home care industry!
- Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
- Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
- Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.
Ready to Be a Hero?
If you’re excited about the opportunity to join our team, where you’ll be appreciated, have a sense of purpose and inclusion and are willing to help us create a brighter, more compassionate care experience, we can’t wait to hear from you! Apply today and let’s make a difference together.