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Urgent! Head of Operations Job Opening In Colombia, Colombia – Now Hiring Scale Army Careers

Head of Operations



Job description

About Scale Army
We're a fast-paced team.

As a business, we help U.S. companies grow top-tier offshore talent across sales, marketing, and operations.

We're scaling rapidly and are looking for a
Head of Operations
to help us move smarter, scale faster, and prepare for the next phase of growth.

This is a high-impact role, and you'll be reporting directly to our CEO.

In this role, you'll be in charge of
day-to-day operational oversight
, managing the teams in charge of recruiting ops, tracking operational metrics, AR/AP and bookkeeping, as well as
strategic financial leadership
alongside an bookkeeping team and a fractional CFO
.
This is perfect for someone who's
excelled in an ops role
at a B2B company
, has touched finance, and is now ready to lead
company-wide operations
.

The Role

You'll serve as a key partner to the CEO, owning our operational health while ensuring that our finances run smoothly.

You'll manage a team of 5 direct reports, who manage another 15.

Your goal is to help leadership make smarter decisions through data, planning, and streamlined processes.
This is a job for someone who wants to one day become a COO,
whether here or elsewhere.

What You'll Do

Operational Oversight

  • Oversee Recruiting operations, driving process efficiency and alignment with account management.

  • Lead project management for process improvements, tool rollouts, and automation initiatives.

  • Develop, document, and improve internal processes across teams to support efficient, scalable growth.

  • Build and maintain business dashboards to track recruiting, financial, and operational KPIs.
  • Collaborate cross-functionally with Sales and Marketing to align on growth strategy, forecasting, and operational capacity.

  • Automate and streamline workflows using Zapier, HubSpot, ClickUp, and Slack.

Financial Leadership

  • Own budgeting and forecasting, building models that support growth, profitability, and efficiency.

  • Manage the Bookkeeping and AR/AP team, ensuring accurate invoicing, collections, and clean financials.

  • Lead pricing strategy, evaluating cost structures, market trends, and margin opportunities — collaborating with a fractional CFO, when needed
  • Analyze cost drivers and ROI across teams and tools; recommend optimizations to improve margins.

  • Review and interpret monthly financials (bookkeeping handled by your team); deliver insights to leadership.

  • Build dashboards in Google Sheets/Excel for real-time visibility into revenue, expenses, and performance.

Who You Are

  • 5-8 years of experience with at least 3 years in a B2B company where you managed an operations team, with at least 5 direct reports and 10 indirect reports
  • At least 2 years of experience working in or touching finance
  • Proficient in financial modeling and forecasting; expert-level in Google Sheets/Excel.

  • Tech-savvy — you've worked with HubSpot, ClickUp/Asana, Zapier, and similar tools.

  • A strategic thinker and hands-on doer — you see the big picture but aren't afraid to get into the weeds.

  • Excellent communicator who can present operational and financial insights clearly and concisely.

  • You've worked in recruiting/staffing, SaaS or b2b services
  • You're excited to take a cognitive exam in math, verbal, and attention to detail.

  • You speak quickly.

    This is non-negotiable.

Why You'll Love It Here

  • Fully remote, fast-paced, and innovative team.

  • Own both operations and finance in a growing, forward-thinking company.

  • Clear path to COO for the right person.

  • Autonomy to lead strategy, streamline systems, and make a real impact.

  • A collaborative, supportive culture where your leadership shapes our path.

  • Work with very fast people every single day.

This is a job for a very smart, hard-working person who considers themselves to be an A-player and only wants to work with A-players.

This sounds very douchey to write down in a job description, and yet, here it is.


Application Process
To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets


Required Skill Profession

Other General



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