Joining Arup
Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
We have an opportunity for someone to join our new and expanding Global Service Desk team.
As a global service desk analyst, you will support the design, transition, operation and continuous improvement of services across our Digital Technology Group.
Providing end-user technical and administrative support through multiple communication channels, you will work as part of global support team to help ensure our Arup colleagues and external customers experience the best provision of Digital Technology services and underpinning the value they provide.
The role will form part of a diverse and highly skilled team, providing global operational support services, as we drive forward new innovative solutions to make our service the best it can be, challenging new ways of working and really driving continual improvement with our customer needs at heart.
Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!
The Opportunity
At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive.
Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.
You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.
Our perfect fit would:
Your average day could look like this:
What’s in it for you?
Did you know: Our Digital Technology team are proud winners of the IT Team of the Year for 2021 at the Chartered Institute of IT’s UK IT Industry Awards.
Is this role right for you?
What we offer you
At Arup, we care about each member’s success, so we can grow together.
Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success.
As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.
We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy.
Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities.
Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.
We care about you and want you to perform at your best, which is why we offer one of the most competitive benefits packages in our sector.
As a member organisation, everyone shares in our success through a global profit share scheme (payments are dependent on the firm’s financial performance).