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GESTOR SERVICIO AL CLIENTE-SECTOR FARMACEUTICO Job Opening In Bogotá – Now Hiring Eurofins


Job description

Descripción del empleo

En Quasfar M&F S.A.S estamos en búsqueda de un/a tecnólogo/a en Mercadeo y Ventas, Química Industrial, o estudiante de Química, Ingeniería Química, Regencia de Farmacia o Química Farmacéutica, con interés en desarrollarse en el área de servicio al cliente en el sector farmacéutico.

Objetivo del cargo:
Ser el principal punto de contacto del cliente para el servicio post-venta, logrando su fidelización al exceder sus expectativas y atender oportunamente sus necesidades.

Funciones principales:

•Resolver las inquietudes, solicitudes, peticiones, quejas y reclamos de los clientes

•Brindar soporte técnico en relación con los resultados de informes enviados al cliente de acuerdo con los acuerdos de niveles de servicio

•Asegurar la satisfacción del cliente mediante seguimiento y soporte post-venta, trabajando de la mano con el equipo comercial

•Diseñar e implementar planes de acción para promover las ventas y la fidelización de los clientes

•Liderar las reuniones con los clientes para el seguimiento de proyectos y muestras de rutina.

Perfil deseado:

  • Habilidades de comunicación efectiva y orientación al cliente.
  • Capacidad de análisis técnico y comprensión de procesos farmacéuticos.
  • Proactividad y organización en la gestión documental y comercial.
  • Orientación al logro
  • Requisitos

    tecnólogo/a en Mercadeo y Ventas, Química Industrial, o estudiante de Química, Ingeniería Química, Regencia de Farmacia o Química Farmacéutica, con interés en desarrollarse en el área de servicio al cliente en el sector farmacéutico.

    Información adicional

    Horario de trabajo de lunes a viernes de 8am a 530pm 

    Salario mensual + Beneficios extralegales

    Required Skill Profession

    Sales Representatives, Services


    • Job Details

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    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Colombia laws and regulations

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