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Urgent! Gestor de control interno y sac nacional Job Opening In Bogotá D.C. – Now Hiring TRANSCARGA MUNDIAL SAS

Gestor de control interno y sac nacional



Job description

En Transcarga Mundial, empresa líder en logística y transporte, estamos en búsqueda de GESTOR (SUPERVISOR) CONTROL INTERNO Y SAC NACIONAL, comprometida y responsable.

Funciones principales:

Servicio al Cliente (SAC)

Definición y Supervisión de Políticas: Establecer y asegurar que se cumplan las políticas de atención al cliente.

Optimización de la Experiencia del Cliente: Analizar indicadores clave como el NPS y las PQRS, y diseñar planes de mejora continua para optimizar la calidad del servicio.

Gestión de Casos Críticos: Liderar la gestión de casos de alto impacto y fungir como punto de contacto principal para clientes estratégicos.



Control y Auditoría Interna

Supervisión de Procesos: Asegurar que se apliquen correctamente las políticas internas control de cuentas, con un enfoque en la legalización, facturación y pagos.

Detección y Mitigación de Riesgos: Identificar riesgos operativos y proponer soluciones efectivas para mantener la integridad de los procesos.

Coordinación de Auditorías: Planificar y gestionar auditorías internas, asegurando que se cumplan las normativas contables y legales.



Análisis y Planificación Estratégica

Elaboración de Informes: Crear reportes de gestión que ofrezcan una visión clara de los indicadores clave para facilitar la toma de decisiones gerenciales.

Análisis de Datos: Analizar tendencias en reclamaciones y riesgos para proponer estrategias que mejoren la eficiencia y la rentabilidad.



Requisitos:

3 años de experiencia

Tipo de contrato fijo

Salario: $ 2.200.000 prestaciones de ley.

Horario: Lunes a viernes de 8am a 5:30pm y se laboran solo 2 sabados al mes

Lugar de trabajo: montevideo.


Required Skill Profession

Other General



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