Functional and Business Analyst (Bilingual ES/EN)
Work Mode: Remote (Colombia/LATAM) · Full-time
Languages: Bilingual Spanish / English (B2 minimum; C1 preferred) Start: Immediate
Turn business need into clear requirements , user stories , and Figma prototypes that the engineering team can execute.
You will collaborate with clients and internal teams in Spanish and English , and support pre‑sales (demos, scoping, estimates).
Responsibilities
- Lead client discovery (interviews, workshops, process mapping) and document findings.
- Write user stories , acceptance criteria (Given/When/Then) , use cases, and PRD/SRS .
- Design wireframes and interactive prototypes in Figma for validation.
- Define scope and prioritization and maintain the backlog .
- Collaborate with Tech Lead, QA, and PM to ensure feasibility, traceability, and handoff quality .
- Communicate, present, and document in ES/EN (meetings, notes, PRDs, prototypes).
Nice to Have
- Experience in B2B SaaS , integrations (Zoho, Azure, CRM/CPaaS).
- Product analytics exposure.
- Familiarity with Zoho Projects/CRM/Desk or Zoho Creator .
Tooling
Requirements
- 3–5 years as Functional Analyst / Business Analyst in custom software or consulting.
- Portfolio or samples showing Figma prototypes and functional deliverables (PRD/SRS).
- Hands‑on experience writing user stories and BDD acceptance criteria .
- Process modeling and functional understanding of APIs .
- Client‑facing communication and workshop facilitation.
- Bilingual ES/EN (B2; C1 preferred) — able to lead sessions, document, and present in both languages.
- Contract: Employee.
- Compensation: Competitive, based on experience ( include salary expectation ).
- Benefits: remote work, flexible hours, learning path in AI/Zoho, career growth.
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