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Colombia Jobs Expertini

French/English Customer Service Representative Job Opening In Colombia, Colombia – Now Hiring SupportNinja


Job description

Join to apply for the French/English Customer Service Representative role at SupportNinja .

What does a day in the life of a Customer Service Representative look like?

  1. Respond promptly and professionally to customer inquiries via phone, email, and/or chat.

  2. Provide accurate information about products and services to customers.

  3. Resolve customer issues in a timely and efficient manner.

  4. Follow up with customers to ensure their issues are resolved satisfactorily.

  5. Accurately document customer interactions in the organization’s CRM.

  6. Adhere to company policies and procedures.

  7. Meet or exceed performance targets for KPIs.
  8. Participate in training and continuous learning to improve knowledge of products, services, and processes.

  9. Collaborate with other departments as needed.

  10. Maintain a positive, empathetic, and professional attitude towards customers and colleagues.

  11. Perform other duties as assigned.

What are the required qualifications?

  • Proficient in English, French, and Spanish.

  • Previous customer service experience or equivalent, preferably in a call center environment.

  • Strong verbal and written communication skills.

  • Proficient in using computers and software applications, CRM experience preferred.

Ninja Perks and Benefits

  • Competitive compensation.

  • Paid time off.

  • Bonus and incentive plans.

  • Opportunities for skills training and professional development.

  • Employee Referral Program.

If interested, access your instant interview here:

Additional information

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Customer Service and Administrative
  • Industries: Outsourcing and Offshoring Consulting
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Required Skill Profession

Servicio De Atención Al Cliente


  • Job Details

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Unlock Your French English Potential: Insight & Career Growth Guide


Real-time French English Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for French English in Colombia, Colombia, highlighting market share and opportunities for professionals in French English roles.

4215 Jobs in Colombia
4215
73 Jobs in Colombia
73
Download French English Jobs Trends in Colombia and Colombia

Are You Looking for French/English Customer Service Representative Job?

Great news! is currently hiring and seeking a French/English Customer Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SupportNinja adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for French/English Customer Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for French/English Customer Service Representative?

Key qualifications for French/English Customer Service Representative typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for French/English Customer Service Representative?

To improve your chances of getting hired for French/English Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for French/English Customer Service Representative Job Success

SupportNinja interview tips for French/English Customer Service Representative

Here are some tips to help you prepare for and ace your French/English Customer Service Representative job interview:

Before the Interview:

Research: Learn about the SupportNinja's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your French/English Customer Service Representative interview at SupportNinja, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SupportNinja's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for French/English Customer Service Representative Positions

Setting up job alerts for French/English Customer Service Representative is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!