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Urgent! Fashion Advisor - 3 MONTHS TEMPORARY CONTRACT Job Opening In Madrid – Now Hiring CHANEL

Fashion Advisor 3 MONTHS TEMPORARY CONTRACT



Job description

Overview

Are you passionate about Fashion and creating unique Client Experiences?

We are looking for a Fashion Advisor to join our team in Madrid on a 3-month temporary contract.

This is a great opportunity to embody the values of CHANEL, share your passion for style and client service, and contribute to delivering an exceptional client journey.

Job purpose

In line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment.

Combining a business orientation with a passion for the client, the Fashion Advisor is an artist of relationships who contributes to the Brand image and helps to build retail leadership in the market.

Responsibilities

  • CHANEL Ambassador : the Fashion Advisor embodies the values of the Brand.

  • CHANEL Insider : has a solid knowledge of the Brand, its heritage, modernity and know-how.

    Shares it with the clients as well as the team.

  • Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro-active in self-learning.

  • Respects the uniform and grooming guidelines at all times.

  • Ensures that work area is clean, tidy, hygienic and professional at all times; knows and respects VM guidelines.

  • Experience creator : the Fashion Advisor surpasses client expectations.

  • Creates a tailor-made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long-lasting relationships with clients.

  • Embraces digital shopping trends and is keen to play an active role in delivering a seamless omni-channel experience for clients.

  • Co-creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point of sale environment to come up with unique moments made just for them.

  • Help the client to develop their own style, and if needed propose alterations to be made.

  • Handles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations.

  • Business driver : the Fashion Advisor is performance-minded in order to achieve our objectives.

  • Knows and understands the business challenges and maintains discretion about all areas of the CHANEL business.

  • Contributes to build the business by achieving sales targets, using all levers such as products, services, data capture … to retain, recruit and grow client return rate.

  • Has an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager.

  • Monitor requests for after sales service.

  • Team player : the Fashion Advisor acts interdependently and demonstrates team spirit.

  • Has a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity.

  • Treats others with respect, acknowledges cultural differences, and is willing to learn from those differences.

  • Shares best practices with the team, is pro-active and contributes to nourish the collective knowledge and skills.

  • Ensures the proper operation of the sales space at all times, as directed by Visual Merchandising.

  • Participates in product stock replenishment and physical inventory of stocks.

Qualifications

  • Strong client service orientation and interest in the fashion/brand heritage and storytelling.

  • Ability to create personalized client experiences and manage omni-channel interactions.

  • Good communication and interpersonal skills; able to handle complaints and complex situations with discretion.

  • Team player with ethical conduct and respect for cultural differences.

  • Willingness to learn and continuously develop product knowledge and trends.

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Required Skill Profession

Agriculture, Forestry, Fishing, And Hunting



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    Unlock Your Fashion Advisor Potential: Insight & Career Growth Guide


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    CHANEL interview tips for Fashion Advisor   3 MONTHS TEMPORARY CONTRACT

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    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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